Background information about the job or company (e.g., role context, company overview)

Peoplelink Consultants Ltd is a consultancy services company incorporated under the laws of Kenya.

Responsibilities or duties

Follow up with corporate clients on due and overdue balances through calls, emails, and client visits to secure documented payment commitments.

Reconcile client statements, resolve billing disputes within agreed turnaround times, and ensure accurate receipting and allocation.

Drive down aging debt (60+ and 90+ days) while proactively keeping current invoices from slipping into arrears.

Flag high-risk accounts early and provide the sales team with weekly visibility into client payment behavior.

Submit weekly collection reports and month-end debtors aging reports on time, every time.

Qualifications or requirements (e.g., education, skills)

Diploma or Bachelor's degree in a business-related field (Commerce, Finance, Accounting, Credit Management, or similar), with CCP or CPA coursework being an added advantage.

Minimum of 3 years' experience in credit control, collections, or accounts receivable, preferably handling corporate or B2B accounts.

Demonstrable track record of consistently meeting monthly collection targets.

Working knowledge of accounting and CRM systems, with hands-on experience in Zoho Books or Zoho CRM as an added advantage.

Firm but diplomatic negotiator with excellent written and spoken English communication skills.

Highly organized, accurate with numbers, and demonstrating unquestionable integrity.

• Follow up with corporate clients on due and overdue balances through calls, emails, and client visits to secure documented payment commitments.
• Reconcile client statements, resolve billing disputes within agreed turnaround times, and ensure accurate receipting and allocation.
• Drive down aging debt (60+ and 90+ days) while proactively keeping current invoices from slipping into arrears.
• Flag high-risk accounts early and provide the sales team with weekly visibility into client payment behavior.
• Submit weekly collection reports and month-end debtors aging reports on time, every time.

• Firm but diplomatic negotiator
• Excellent written and spoken English communication skills
• Highly organized
• Accurate with numbers
• Unquestionable integrity
• Working knowledge of accounting and CRM systems

• Diploma or Bachelor's degree in a business-related field (Commerce, Finance, Accounting, Credit Management, or similar)
• CCP or CPA coursework being an added advantage
• Minimum of 3 years' experience in credit control, collections, or accounts receivable, preferably handling corporate or B2B accounts.
• Demonstrable track record of consistently meeting monthly collection targets.
• Hands-on experience in Zoho Books or Zoho CRM as an added advantage.