Position Purpose

The Communication Officer will lead communication, visibility, and advocacy efforts to strengthen awareness of refugee rights, promote RELON-KENYA’s work, and document program impact through strategic storytelling and stakeholder engagement.

Key Roles and Responsibilities

Communication Strategy & Visibility

• Develop and implement communication strategies aligned with organizational goals.
• Strengthen RELON-KENYA’s visibility at community, national, and partner levels.

Content Creation & Storytelling

• Produce high-quality content including reports, human-interest stories, briefs, newsletters, and social media posts.
• Document success stories on legal empowerment, family reunification, and refugee inclusion.

Digital Media & Public Engagement

• Manage social media platforms and digital presence.
• Support media relations and public advocacy campaigns.

Documentation & Knowledge Management

• Capture program activities through photos, videos, and written documentation.
• Maintain organized communication records and archives.

Stakeholder Engagement

• Support communication with partners, donors, and networks.
• Promote refugee-led advocacy and inclusion narratives.

Minimum Qualifications and Experience

Education

• Bachelor’s degree or Advanced Diploma in Communications, Journalism, Public Relations, Media Studies, or related field.

Experience

• Minimum of 2 years’ experience in communications, advocacy, or media.
• Proven experience in content creation, storytelling, and social media management.
• Experience in humanitarian, NGO, or refugee-focused work is an added advantage.

Skills and Competencies (Applicable to Both Roles)

• Strong interpersonal and communication skills
• Cultural sensitivity and ability to work with diverse communities
• Strong organizational and reporting skills
• Ability to work independently and within a team
• High level of integrity, confidentiality, and professionalism
• Fluency in English and Kiswahili (additional refugee languages are an asset)
• Basic to intermediate computer literacy (MS Office, email, digital tools)

Contract Conditions

This is a fixed-term, non-permanent position. Renewal or extension is subject to satisfactory performance, organizational needs, and availability of funding.

• Develop and implement communication strategies aligned with organizational goals.
• Strengthen RELON-KENYA’s visibility at community, national, and partner levels.
• Produce high-quality content including reports, human-interest stories, briefs, newsletters, and social media posts.
• Document success stories on legal empowerment, family reunification, and refugee inclusion.
• Manage social media platforms and digital presence.
• Support media relations and public advocacy campaigns.
• Capture program activities through photos, videos, and written documentation.
• Maintain organized communication records and archives.
• Support communication with partners, donors, and networks.
• Promote refugee-led advocacy and inclusion narratives.

• Strong interpersonal and communication skills
• Cultural sensitivity and ability to work with diverse communities
• Strong organizational and reporting skills
• Ability to work independently and within a team
• High level of integrity, confidentiality, and professionalism
• Fluency in English and Kiswahili (additional refugee languages are an asset)
• Basic to intermediate computer literacy (MS Office, email, digital tools)

• Bachelor’s degree or Advanced Diploma in Communications, Journalism, Public Relations, Media Studies, or related field.
• Minimum of 2 years’ experience in communications, advocacy, or media.
• Proven experience in content creation, storytelling, and social media management.
• Experience in humanitarian, NGO, or refugee-focused work is an added advantage.