ABOUT ZAMARA

The Zamara Group is a diversified financial services business specialising in pensions, medical services, insurance and actuarial solutions. Headquartered in Nairobi, Kenya, the Group has a presence in eight countries and a Pan-African ambition. Zamara has a rich heritage in Kenya spanning over 30 years.

Since its inception, the firm has significantly grown in terms of size, client base and range of services. The Group has been at the forefront of industry, influencing the way it works and at the cutting edge of innovation.

Zamara’s higher purpose is to create a financially secure and prosperous society. The Zamara culture is based on the values of Simplicity, Empathy and Trust.

ABOUT THE ROLE

Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team.

We are seeking a dynamic Consultant Business Development for our Medical Broking team, to drive business growth in medical insurance broking by sourcing new clients, offering advisory services, and building strong relationships with corporate and institutional clients in line with Zamara’s strategic goals.

KEY ROLES & RESPONSIBILITIES

In more detail, the areas of responsibility include:

Business Development & Sales

• Identify and pursue new business opportunities in the corporate medical insurance space.
• Prepare and deliver client pitches, proposals, and presentations.
• Respond to RFPs, RFQs, and tenders with tailored solutions.
• Drive cross-selling opportunities across Zamara’s insurance and Pension products.

Client Relationship Management

• Develop and maintain strong relationships with key decision makers and HR teams.
• Ensure high levels of client satisfaction and retention.

Advisory and Technical Support

• Provide expert advice on benefit design, market benchmarking, and underwriting options.
• Liaise with underwriters to structure optimal medical insurance solutions.
• Interpret policy terms and guide clients on exclusions, claims procedures, and provider access.

Market Intelligence and Reporting

• Monitor competitor activity, pricing trends, and innovation in medical insurance.
• Generate periodic performance reports and pipeline forecasts.

EXPERIENCE & PERSONAL QUALITIES

The following experience is preferred:

• Bachelor’s degree in insurance, Business, Actuarial Science, or related field.
• At least 3–4 years’ experience in medical insurance broking or underwriting.
• Experience in business development or client management.
• Professional certification in insurance (e.g., AIIK, ACII, FLMI) will be an added advantage.

• Identify and pursue new business opportunities in the corporate medical insurance space.
• Prepare and deliver client pitches, proposals, and presentations.
• Respond to RFPs, RFQs, and tenders with tailored solutions.
• Drive cross-selling opportunities across Zamara’s insurance and Pension products.
• Develop and maintain strong relationships with key decision makers and HR teams.
• Ensure high levels of client satisfaction and retention.
• Provide expert advice on benefit design, market benchmarking, and underwriting options.
• Liaise with underwriters to structure optimal medical insurance solutions.
• Interpret policy terms and guide clients on exclusions, claims procedures, and provider access.
• Monitor competitor activity, pricing trends, and innovation in medical insurance.
• Generate periodic performance reports and pipeline forecasts.

• Business development
• Client management
• Medical insurance broking
• Underwriting
• Advisory services
• Relationship building
• Benefit design
• Market benchmarking
• Policy interpretation
• Competitor analysis
• Reporting
• Pipeline forecasting

• Bachelor’s degree in insurance, Business, Actuarial Science, or related field.
• At least 3–4 years’ experience in medical insurance broking or underwriting.
• Experience in business development or client management.
• Professional certification in insurance (e.g., AIIK, ACII, FLMI) will be an added advantage.