Role Summary

The Content Manager is responsible for overseeing the creation, editing, quality assurance, and publishing of content across digital platforms. The role ensures all content is accurate, engaging, brand-aligned, and optimized for audience engagement while supporting clients' business and communication objectives.

Key Responsibilities

• Manage content quality and ensure all published content meets editorial and brand standards.
• Edit and proofread content for clarity, accuracy, consistency, grammar, and style.
• Verify facts, statistics, dates, names, and other content details before publication.
• Review and approve content before client submission or publication.
• Write, edit, and adapt content for websites, social media, and digital campaigns.
• Collaborate with Creative, Client Service, and Strategy teams to develop effective content solutions.
• Work with regional and global teams to ensure consistency in messaging across markets.
• Manage social media content and community engagement where required.
• Monitor content performance, audience engagement, and competitor activity.
• Train, guide, and support copywriters and content contributors.
• Manage external content partners and digital agencies where applicable.

Role Requirements

Education

Bachelor's Degree in Communications, Journalism, Marketing, Public Relations, or a related field.

Experience

• Minimum 5 years' experience in content management, digital marketing, journalism, advertising, or communications.
• Experience creating and managing content for digital and social media platforms.
• Agency experience is an added advantage.
• Experience with CMS platforms such as WordPress is preferred.

Skills & Competencies

• Excellent writing, editing, and proofreading skills.
• Strong understanding of digital content and social media best practices.
• Exceptional attention to detail.
• Strong communication and presentation skills.
• Creative thinking and storytelling ability.
• Ability to manage multiple projects in a fast-paced environment.
• Strong stakeholder management and collaboration skills.

• Manage content quality and ensure all published content meets editorial and brand standards.
• Edit and proofread content for clarity, accuracy, consistency, grammar, and style.
• Verify facts, statistics, dates, names, and other content details before publication.
• Review and approve content before client submission or publication.
• Write, edit, and adapt content for websites, social media, and digital campaigns.
• Collaborate with Creative, Client Service, and Strategy teams to develop effective content solutions.
• Work with regional and global teams to ensure consistency in messaging across markets.
• Manage social media content and community engagement where required.
• Monitor content performance, audience engagement, and competitor activity.
• Train, guide, and support copywriters and content contributors.
• Manage external content partners and digital agencies where applicable.

• Excellent writing, editing, and proofreading skills.
• Strong understanding of digital content and social media best practices.
• Exceptional attention to detail.
• Strong communication and presentation skills.
• Creative thinking and storytelling ability.
• Ability to manage multiple projects in a fast-paced environment.
• Strong stakeholder management and collaboration skills.

• Bachelor's Degree in Communications, Journalism, Marketing, Public Relations, or a related field.
• Minimum 5 years' experience in content management, digital marketing, journalism, advertising, or communications.
• Experience creating and managing content for digital and social media platforms.
• Agency experience is an added advantage.
• Experience with CMS platforms such as WordPress is preferred.