Summary
Date Posted: Friday, June 28 2024, Base Salary: Not Disclosed

JOB DETAILS:
Shining Hope for Communities (SHOFCO) is a non-profit organization based in Nairobi, Kenya and New York, NY that combats urban poverty and gender inequity in the slums of Nairobi. Kennedy Odede, who grew up in the Kibera slum, founded SHOFCO in 2004 with a focus on youth and gender empowerment. SHOFCO has four initiative areas: education, health, economic an...

Responsibilities
• Receiving, Registering, Processing and appraising of loan applications from members.
• Ensure accuracy and completeness of loan application forms received from members
• Authenticate documentation presented for all credit applications and ensure they comply with the credit policy
• Assess customer loan applications and make recommendations.
• Provide member support during loan applications.
• Support members and other stakeholders on general inquiries on loans.
• Offer members with alternative solution if they cannot qualify for the applied loan category or levels.
• Handle member complaints and take appropriate action to resolve them.
• Ensure all applicants are advised on the fate of members applications promptly
• Advise Credit Officer on demand for loans.
• Build and maintain professional relationships with the contact person in the member organizations.
• Preparing and submitting remittance advices to members and payroll officers upon disbursement of members’ loans and advising them on deductions to be cleared.
• Keeping the time frame for the appraisals of loans
• Advise members on use of securities (Collateralization of high risk accounts)
• Engage in clearance for members exiting the Sacco
• Ensure check-off adjustments (for check-off loans) are done accurately and promptly, and ensuring monthly reconciliations of the employer accounts.
• Generate CRB reports for loan applications, review and advise applicants as appropriate.
• Guarantor substitution and management
• Implement Aggressively strategies to collect loan repayments from customers and groups
• Monitor and follow-up collections for loans in default
• Maintain the PAR at the approved limits at the Sacco
• Enhance customer relations and provide excellent customer experiences in Credit operations
• Any other duty assigned by the management from time to time.
Job Competencies (Knowledge, Experience and Attributes / Skills).

Essential skills and Key Attributes
• Familiar with Sacco laws and regulations
• A person of integrity, team player with effective communication skills
• Sound judgement and decision-making ability on lending across all sectors
• Excellent in analytical, interpersonal and team management skills
• Experience in working with targets and tight deadlines with minimal supervision

Qualifications
• A Diploma in Accounting/Finance/Co-operatives Management or a Business-Related Degree from a recognized university
• CPA IV or Credit Management Certification
• A minimum of 3 years’ experience in a busy financial institution

Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

Job application procedure

We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to recruitment@shininghopeforcommunities.org  with a clear subject line “JOB TITLE”. Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted. Applications should reach us no later than 8th July 2024.



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