About Us

We are a leading steel manufacturing company producing quality steel products for construction and industrial clients across East Africa. Our Head Office provides financial, sales, and administrative support to our manufacturing plants and depots, ensuring strong cash flow, compliance, and customer relationships across all operations.

Role Purpose

Based at our Head Office, you will manage the end-to-end credit control process for all plants and depots, ensuring timely collection of receivables, minimizing bad debts, and maintaining healthy cash flow while preserving customer relationships. You will be the central link between Sales, Plant Dispatch, and Finance.

Key Responsibilities

• Assess creditworthiness of new and existing customers; set and review credit limits in line with company policy
• Monitor customer accounts across all plants/depots; ensure invoices are issued accurately and dispatched on time
• Perform daily debtors ageing review and execute collection calls, emails, and site visits to recover overdue amounts
• Reconcile customer accounts monthly and resolve disputes/queries with Sales and Plant teams to unlock payments
• Prepare weekly cash collection forecasts and DSO/overdue reports for management
• Follow up on post-dated cheques, RTGS, and EFTs; allocate receipts accurately in ERP
• Initiate escalation for defaulting accounts: payment plans, stop-supply requests, or legal referral per policy
• Support month-end close: debtors reconciliations, bad debt provisions, and sales cut-off checks
• Maintain customer master data and ensure compliance with credit policy and KRA ETR requirements

Requirements

• Diploma/Degree in Accounting, Finance, Credit Management, or related field. CCP/CPA Part II is an added advantage
• Minimum 3 years in credit control/debt collection, preferably in manufacturing, construction, or FMCG with multi-site/head office experience
• Proficient in ERP systems – SAP, Advanced Excel required – ageing analysis
• Strong understanding of credit policy, debt recovery process, and legal remedies for default. Familiarity with construction/steel sector payment cycles
• High attention to detail, firm but professional negotiation skills, persistence, integrity, ability to manage high volume accounts
• Experience handling hardware dealers, contractors, and project-based clients is highly desirable

What We Offer

• Competitive salary based on experience
• Central role driving company cash flow across all operations
• Exposure to group-level finance, sales, and ERP systems

Additional Notes

*Key differences vs AP role:* Focus on DSO, collections, customer disputes, credit limits, and stop-supply — the revenue side of manufacturing finance.

private company

• Assess creditworthiness of new and existing customers; set and review credit limits in line with company policy
• Monitor customer accounts across all plants/depots; ensure invoices are issued accurately and dispatched on time
• Perform daily debtors ageing review and execute collection calls, emails, and site visits to recover overdue amounts
• Reconcile customer accounts monthly and resolve disputes/queries with Sales and Plant teams to unlock payments
• Prepare weekly cash collection forecasts and DSO/overdue reports for management
• Follow up on post-dated cheques, RTGS, and EFTs; allocate receipts accurately in ERP
• Initiate escalation for defaulting accounts: payment plans, stop-supply requests, or legal referral per policy
• Support month-end close: debtors reconciliations, bad debt provisions, and sales cut-off checks
• Maintain customer master data and ensure compliance with credit policy and KRA ETR requirements

• Proficient in ERP systems – SAP
• Advanced Excel required – ageing analysis
• Strong understanding of credit policy, debt recovery process, and legal remedies for default.
• Familiarity with construction/steel sector payment cycles
• High attention to detail
• Firm but professional negotiation skills
• Persistence
• Integrity
• Ability to manage high volume accounts

• Diploma/Degree in Accounting, Finance, Credit Management, or related field.
• CCP/CPA Part II is an added advantage
• Minimum 3 years in credit control/debt collection, preferably in manufacturing, construction, or FMCG with multi-site/head office experience
• Experience handling hardware dealers, contractors, and project-based clients is highly desirable