Job Description

Receive and process multi-asset class settlement instructions, within market stipulated guidelines for assigned clients. Monitor and execute against exceptions and respond to queries to provide an accurate, timeous and quality Settlements service to our clients, Investor Services and the business.

Qualifications

Type of Qualification: First Degree

Experience Required

3-4 years

Basic knowledge of and expertise in Securities, post trade services and related products in the Securities Environment, which includes the processing of Equities, Bonds and Money Market instruments.

Demonstrated client centric behaviour with the ability to interact with clients through various channels (email, telephone and SWIFT) to understand and meet client needs.

Banking operations experience.

Additional Information

Behavioural Competencies:

Articulating Information

Checking Things

Developing Expertise

Following Procedures

Interacting with People

Managing Tasks

Meeting Timescales

Team Working

Upholding Standards

Technical Competencies:

Client Servicing

Continuous Process Improvement

Data Analysis

Deal or Trade Life Cycles

Local Market Knowledge

Query Resolution

Settlement Process

Settlement Systems

• Receive and process multi-asset class settlement instructions, within market stipulated guidelines for assigned clients.
• Monitor and execute against exceptions and respond to queries to provide an accurate, timeous and quality Settlements service to our clients, Investor Services and the business.

• Basic knowledge of and expertise in Securities, post trade services and related products in the Securities Environment, which includes the processing of Equities, Bonds and Money Market instruments.
• Demonstrated client centric behaviour with the ability to interact with clients through various channels (email, telephone and SWIFT) to understand and meet client needs.
• Banking operations experience.
• Articulating Information
• Checking Things
• Developing Expertise
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Team Working
• Upholding Standards
• Client Servicing
• Continuous Process Improvement
• Data Analysis
• Deal or Trade Life Cycles
• Local Market Knowledge
• Query Resolution
• Settlement Process
• Settlement Systems

• First Degree