Customer Care / Admin Support Officer

2025-11-06T08:38:40+00:00

FULL_TIME

Manufacturing

Admin & Office, Customer Service

2025-11-09T17:00:00+00:00

 

Kenya

8

• CUSTOMER CARE / ADMIN SUPPORT OFFICER

Zuri Cuts Butchery is a reputable and fast-growing butchery committed to providing quality meat products and exceptional customer service. We are looking for a Customer Care / Admin Support Officer to join our dynamic team and help enhance our customer experience and daily operations.

Attend to customers promptly and professionally, both in person and on phone. Handle customer orders, inquiries, and complaints courteously. Maintain accurate sales, stock, and administrative records. Support daily operations including invoicing, filing, and supplier coordination. Sourcing meat products from the supplier Ensure the front office and work area are organized and presentable. Operating cash register, collecting payments and providing accurate change. Basic Book keeping Basic Administration and Operational Support Ability to use an automated POS System Assist in preparing daily sales reports and reconciling payments. Liaison with Head Office and Sister Companies within the group Ensuring the social media platforms are kept active in liaison with the marketing team. Preparation of reports for management use

Excellent communication and interpersonal skills. Strong computer skills (MS Office, Excel, POS systems). Highly organized, reliable, and customer-focused. Excellent Reporting and Presentation Skills

Diploma in Business Administration, Customer Service, or related field. Minimum 2 years' experience in a customer care or administrative role (experience in retail or butchery is an added advantage).

JOB-690c5e90e0749