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Vacancy title:
Customer Care/Receptionist
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Admin & Office, Customer Service, Transportation & Logistics]
Jobs at:
Somtrade Limited
Deadline of this Job:
Tuesday, July 21 2026
Duty Station:
Mombasa | Mombasa
Summary
Date Posted: Tuesday, July 14 2026, Base Salary: Not Disclosed
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Learn more about Somtrade Limited
Somtrade Limited jobs in Kenya
JOB DETAILS:
A trusted logistics and supply chain partner delivering efficient, reliable, and scalable solutions across East Africa and beyond. Committed to speed, safety, and your satisfaction.
Read more about this company
Customer Care/Receptionist
Job Type
Full Time
Qualification
BA/BSc/HND
Experience
1 - 2 years
Location
Mombasa
Job Field
Administration / Facilities , Customer Care, Success and Service
Requirements
- High school diploma required; additional certification in customer service beneficial.
- 1-2 years of customer service experience, preferably in logistics or a related field, with exposure to CFS operations advantageous.
- Strong verbal and written communication skills for effective customer interaction.
- Proficiency in CRM software and multitasking abilities in a fast-paced environment.
- Understanding of logistics operations and import/export processes.
- Familiarity with customer care principles and practices, ensuring timely and effective responses to inquiries.
- Customer-focused approach with a dedication to delivering high-quality service.
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Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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Method of Application
Submit your resume and cover letter to
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Application Link:https://somtradelimited.com/careers/CUSTOMER_CARE_RECEPTIONIST
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