Customer Development Lead (Modern Trade) - Beverages-Kisumu job at CDL Human Resource
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Customer Development Lead (Modern Trade) - Beverages-Kisumu
2026-06-22T09:10:05+00:00
CDL Human Resource
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8852/logo/CDL%20human%20resource.png
https://cdl.africa/
FULL_TIME
 
Kisii
Kisii
00100
Kenya
Human Services
Sales & Retail, Management, Business Operations, Customer Service
KES
 
MONTH
2026-06-29T17:00:00+00:00
 
 
8

Background information about the job or company (e.g., role context, company overview)

Our client is seeking a Customer Development Lead to manage supermarkets and minimarts under distributors and regional second lines, deliver JBP objectives and quarterly targets, and drive visibility, shelf share, availability, and promotions. The role also involves negotiating listings and displays, managing merchandising teams and service providers, and tracking market and competitor performance.

Responsibilities or duties

  • Manage supermarkets and minimarts under distributors and regional second lines.
  • Deliver agreed JBP objectives and quarterly targets.
  • Drive visibility, share of shelf, product availability and promotional execution.
  • Negotiate additional display opportunities and new product listings.
  • Manage merchandising teams and third-party service providers.
  • Monitor market performance and competitor activities.

Qualifications or requirements (e.g., education, skills)

Mandatory Requirements (Candidates must meet ALL criteria below):

  • 7–10 years of total FMCG experience.
  • Minimum 5 years' experience within the Beverage category.
  • Strong Modern Trade experience managing supermarkets and key accounts.
  • Proven experience managing Joint Business Plans (JBPs).
  • Hands-on experience with planogram implementation and shelf-space negotiations.
  • Experience executing consumer promotions, product launches and visibility initiatives.
  • Experience managing merchandisers and third-party vendors.
  • Strong distributor and stakeholder management capabilities.
  • Ability to independently drive new listings and account development.
  • Manage supermarkets and minimarts under distributors and regional second lines.
  • Deliver agreed JBP objectives and quarterly targets.
  • Drive visibility, share of shelf, product availability and promotional execution.
  • Negotiate additional display opportunities and new product listings.
  • Manage merchandising teams and third-party service providers.
  • Monitor market performance and competitor activities.
  • Strong Modern Trade experience managing supermarkets and key accounts.
  • Proven experience managing Joint Business Plans (JBPs).
  • Hands-on experience with planogram implementation and shelf-space negotiations.
  • Experience executing consumer promotions, product launches and visibility initiatives.
  • Experience managing merchandisers and third-party vendors.
  • Strong distributor and stakeholder management capabilities.
  • Ability to independently drive new listings and account development.
  • 7–10 years of total FMCG experience.
  • Minimum 5 years' experience within the Beverage category.
  • BA/BSc/HND
bachelor degree
12
JOB-6a38fbed874a3

Vacancy title:
Customer Development Lead (Modern Trade) - Beverages-Kisumu

[Type: FULL_TIME, Industry: Human Services, Category: Sales & Retail, Management, Business Operations, Customer Service]

Jobs at:
CDL Human Resource

Deadline of this Job:
Monday, June 29 2026

Duty Station:

Kisumu

Summary
Date Posted: Monday, June 22 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

Our client is seeking a Customer Development Lead to manage supermarkets and minimarts under distributors and regional second lines, deliver JBP objectives and quarterly targets, and drive visibility, shelf share, availability, and promotions. The role also involves negotiating listings and displays, managing merchandising teams and service providers, and tracking market and competitor performance.

Responsibilities or duties

  • Manage supermarkets and minimarts under distributors and regional second lines.
  • Deliver agreed JBP objectives and quarterly targets.
  • Drive visibility, share of shelf, product availability and promotional execution.
  • Negotiate additional display opportunities and new product listings.
  • Manage merchandising teams and third-party service providers.
  • Monitor market performance and competitor activities.

Qualifications or requirements (e.g., education, skills)

Mandatory Requirements (Candidates must meet ALL criteria below):

  • 7–10 years of total FMCG experience.
  • Minimum 5 years' experience within the Beverage category.
  • Strong Modern Trade experience managing supermarkets and key accounts.
  • Proven experience managing Joint Business Plans (JBPs).
  • Hands-on experience with planogram implementation and shelf-space negotiations.
  • Experience executing consumer promotions, product launches and visibility initiatives.
  • Experience managing merchandisers and third-party vendors.
  • Strong distributor and stakeholder management capabilities.
  • Ability to independently drive new listings and account development.

 

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Click Here to Apply Now

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, June 29 2026
Duty Station: Kisumu | Kisumu
Posted: 22-06-2026
No of Jobs: 1
Start Publishing: 22-06-2026
Stop Publishing (Put date of 2030): 10-10-2076
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