Vacancy title:
Customer Product Advisors

[Type: FULL_TIME, Industry: Banking, Category: Customer Service, Sales & Retail, Banking & Financial Services, Insurance]

Jobs at:
NCBA Group

Deadline of this Job:
Sunday, January 11 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Tuesday, December 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Customer Product Advisors

Job Purpose Statement

The Insurance Implant will be stationed at the client’s premises to provide dedicated, on-site support on all insurance-related matters. This role bridges the gap between the client and the insurance provider, ensuring seamless service delivery, risk advisory, claims management, and product awareness. The implant will act as the first point of contact for all insurance queries, fostering strong relationships and driving customer satisfaction.

Ideal Job Specifications

Academic:

Bachelor’s degree in a business related field, preferable B.Com Insurance, Accounting, Finance and/or Actuarial Science

Professional:

Diploma in Insurance (Preferred)

Minimum COP requirement

Desired work experience:

At least 3 years’ experience in Business Development preferably in the insurance industry

Work Hours: 8

Experience in Months: 36

Level of Education: associate degree

Job application procedure

Application Link: Click Here to Apply Now

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