Summary
Date Posted: Monday, January 24, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Department : Commercial
Reports to : Commercial Manager
Responsible for: Customer Relations

OVERALL RESPONSIBILITY:
Effective receiving and handling of customers

OBJECTIVES:
• Customer satisfaction
• Promotion of corporate image
• Achievement of set performance targets

EDUCATION AND SPECIFICATIONS:
• Diploma in Public Relations/social sciences/communications/Customer relations management or equivalent from a recognized tertiary institution
• A degree will be an added advantage
• 3 Years working experience in customer care in a busy environment
• Good communication skills

TERMS OF SERVICE: 3 Years renewable Contract subject to satisfactory performance evidenced by continuous achievement of performance targets.

Applicants must satisfy the requirements of chapter six of the constitution of Kenya on Leadership and integrity through provision of;
• Current year valid Certificate of Good conduct from the Criminal Investigation Department (C.I.D).
• A certificate from a recognized Credit Reference Bureau (C.R.B) ·
• Clearance from the Higher Education Loans Board (H.E.L.B).
• Clearance certificates from the Ethics & Anticorruption Commission (E.A.CC). ·
• Tax compliance certificate from the Kenya Revenue Authority (K.R.A)

Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

Job application procedure
Interested candidates should forward their applications together with updated CVs, certified copies of academic and professional certificate, indicating your email, telephone contact, current and expected salary and testimonials in a sealed envelope clearly marked the position applied for to:
THE MANAGING DIRECTOR,
OTHAYA MUKURWE–INI WATER SERVICES COMPANY
P.O BOX 482–10106,
OTHAYA

Applications should be received not later than 11th February 2022.
Applicant are encouraged to apply through post office or hand delivery
NB: Only shortlisted candidates shall be contacted and canvassing will lead to automatic disqualification.

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