Vacancy title:
Customer Service Agent - CSA

[Type: FULL_TIME, Industry: Telecommunications, Category: Customer Service]

Jobs at:
Influx

Deadline of this Job:
Tuesday, March 31 2026

Duty Station:
This Job is Remote

Summary
Date Posted: Friday, March 27 2026, Base Salary: Not Disclosed

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JOB DETAILS:

About the Role

Influx is a global leader in providing outsourced customer support solutions to a wide range of businesses. We are looking for dedicated and customer-focused individuals to join our team as Customer Service Agents (CSAs). This is a remote position, offering flexibility and the opportunity to work from anywhere.

Responsibilities

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Troubleshoot and resolve customer issues effectively.
• Escalate complex issues to the appropriate team or supervisor.
• Maintain customer records and update information in the CRM system.
• Adhere to company guidelines and quality standards.
• Contribute to a positive team environment.

Qualifications

• Excellent written and verbal communication skills in English.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask and manage time effectively.
• Proficiency in using computers and various software applications.
• A stable internet connection and a quiet workspace.
• Previous experience in customer service is a plus, but not required.

What We Offer

• Competitive hourly wage.
• Flexible work schedule.
• Opportunities for growth and development.
• Work with a diverse and supportive global team.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Interested candidates are encouraged to apply through the provided link. Please ensure you meet the qualifications outlined above.

Click Here to Apply Now

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