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Vacancy title:
Customer Service Representative (French And English)
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Communications & Writing, Business Operations]
Jobs at:
Solvo Global
Deadline of this Job:
Thursday, July 2 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Thursday, June 25 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About the Role:
As a Tire Support Specialist, you’ll be the first point of contact for consumers, tire installers, and wholesale distributors. You’ll assist with inquiries related to specific tires or existing orders across multiple channels
Key Responsibilities:
- Handle inbound calls, chats, and emails professionally
- Assist with tire-related inquiries and order support
- Transition smoothly between communication channels
- Maintain accurate documentation in internal systems
- Collaborate with team leads and escalate issues when needed
- Meet performance KPIs and adhere to schedules
What We’re Looking For:
- 6–12 months of customer service experience
- Strong communication and interpersonal skills
- Enthusiastic problem-solver with a growth mindset
- Sales/retention experience is a plus
- Spanish language skills are a bonus
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us
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