About the Role:

As a Tire Support Specialist, you'll be the first point of contact for consumers, tire installers, and wholesale distributors. You'll assist customers with tire-related inquiries and support existing orders through multiple channels, including:

Voice Calls

Chat Support

Email Support

Requirements:

English proficiency: C1+ (Advanced)

6-12 months of Customer Service experience in a Call Center environment

Excellent communication and interpersonal skills

Strong problem-solving abilities and a growth mindset

Ability to multitask across different communication channels

Full availability for rotating shifts

Ability to pass English and skills assessments

Nice to Have:

Sales experience

Retention experience

Spanish language skills

Benefits:

Fully paid training

Stable and multicultural work environment

Opportunity to work with a globally recognized brand

• Assist customers with tire-related inquiries.
• Support existing orders through multiple channels (Voice Calls, Chat Support, Email Support).

• English proficiency: C1+ (Advanced)
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Growth mindset
• Ability to multitask across different communication channels
• Full availability for rotating shifts
• Ability to pass English and skills assessments
• Sales experience (Nice to Have)
• Retention experience (Nice to Have)
• Spanish language skills (Nice to Have)

• BA/BSc/HND
• 1 year of experience
• 6-12 months of Customer Service experience in a Call Center environment