Vacancy title:
Customer Service Specialist – Hebrew Speaker (Remote)

[Type: CONTRACTOR, Industry: Consulting, Category: Customer Service, Communications & Writing, Business Operations]

Jobs at:
Private Company

Deadline of this Job:
Friday, April 3 2026

Duty Station:
This Job is Remote

Summary
Date Posted: Friday, March 27 2026, Base Salary: Not Disclosed

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JOB DETAILS:

About TalentWorldGroup

At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, we are redefining remote work by building the workplace of the future. We offer flexible, long-term opportunities for professionals passionate about customer support and healthcare communication.

About The Role

We are looking for a Customer Service Specialist (Hebrew speaker) to support clinical trial campaigns by communicating with potential patients and providing accurate, empathetic information.

Key Responsibilities

• Support inbound and outbound communication with potential clinical trial participants
• Provide clear information and guide patients through screening processes
• Document interactions in CRM systems
• Maintain high-quality communication and compliance standards

Mandatory Requirements

• 2–4 years of call center or customer support experience
• Fluent-level Hebrew (C2)
• High-level English (C1/C2)
• Excellent verbal and written communication skills
• Experience in healthcare or the medical industry is a plus
• Familiarity with CRM and online collaboration tools

Work Schedule

• Operating hours: 08:00–17:00 local time
• Expected workload: 2–3 hours per day

Training

• 1–2 hours per day (Eastern Time)
• Start date: April 5th (Tentative)

Technical Requirements

• Internet: Stable wired broadband connection
• Hardware
  • Processor: Minimum 1.8GHz (64-bit preferred)
  • RAM: 8GB or more
  • Storage: Minimum 10GB free
  • Screen: 1920×1080 resolution preferred
  • Wired USB headset
• Operating System
  • Windows 11 or later
  • macOS 14 or later

What We Offer

• Hourly rate: €14
• 100% remote work
• Flexible, project-based assignments
• Long-term collaboration opportunities
• Career development and learning paths
• Gamification program (performance-based bonuses and paid holiday hours)
• Freelance cooperation agreement

Join Us

If you are customer-focused, tech-savvy, and thrive in a fast-paced remote environment, wed love to hear from you.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

If you are customer-focused, tech-savvy, and thrive in a fast-paced remote environment, wed love to hear from you.

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