We’re Hiring: Customer Service Specialist (Remote) Are you passionate about helping people and creating exceptional experiences? Afrisource Hub is looking for a Customer Service Specialist with a minimum of 3 years of experience to join our growing team! What You’ll Be Doing: Handle customer inquiries with professionalism, empathy, and efficiency Resolve issues promptly while maintaining a positive customer experience Collaborate with internal teams to ensure smooth communication and service delivery Track, follow up, and provide feedback to continuously improve processes Represent the Afrisource standard of excellence in every interaction What We’re Looking For: ✔ At least 3 years of proven customer service experience (remote experience is a must) ✔ Strong written and verbal communication skills ✔ Able to use CRM tools ✔ A team player with emotional intelligence and attention to detail What We Offer: A supportive, international remote team Growth and skill development opportunities A dynamic environment where your voice is heard and your impact is valued The chance to work with a purpose-driven company transforming global hiring We’re excited to meet our next customer service superstar!

• Handle customer inquiries with professionalism, empathy, and efficiency
• Resolve issues promptly while maintaining a positive customer experience
• Collaborate with internal teams to ensure smooth communication and service delivery
• Track, follow up, and provide feedback to continuously improve processes
• Represent the Afrisource standard of excellence in every interaction

• Strong written and verbal communication skills
• Able to use CRM tools
• Team player with emotional intelligence and attention to detail

• At least 3 years of proven customer service experience (remote experience is a must)