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Vacancy title:
Customer Service Supervisor
[Type: FULL_TIME, Industry: Advertising, Category: Customer Service, Management, Business Operations]
Jobs at:
Amazon Fronts Ltd
Deadline of this Job:
Monday, April 27 2026
Duty Station:
Kenya | Nairobi
Summary
Date Posted: Monday, April 20 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
Amazon Fronts Ltd is an equal opportunity employer and does not charge application processing fees to candidates!
Responsibilities or duties
KEY RESPONSIBILITIES:
- Supervise & Mentor Customer Service Team
- Analyze & Escalate Customer Feedback
- Resolve Complex Customer Issues
- Track & Report Service Metrics
- Provide Insights to Improve Processes
Qualifications or requirements (e.g., education, skills)
REQUIREMENTS:
- Bachelor's Degree in Business, Communications, or Related Field
- 3+ Years Experience in Customer Service, 1+ Year in Supervisory Role
- Strong Leadership & Conflict-Resolution Skills
- Experience with MS Office & CRM Systems
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
APPLY NOW!
SEND YOUR CV TO:
Reference: AFL/634/2026
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