Customer Success Lead job at Triply
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Customer Success Lead
2026-05-06T15:53:07+00:00
Triply
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_10279/logo/Triply.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Manufacturing
Customer Service, Management, Business Operations, Entertainment & Travel
KES
MONTH
2026-05-13T17:00:00+00:00
8

Background information about the job or company (e.g., role context, company overview)

Get the best deals when you travel and list your property using Triply. A booking platform that let's you receive offers from hosts & hotels.

Responsibilities or duties

Triply are hiring a Customer Support Lead. This is more than a support role, it’s an opportunity to build structure, improve workflows, and shape how support is delivered at scale.

Qualifications or requirements (e.g., education, skills)

If you’re passionate about creating efficient systems, taking ownership, and delivering fast, reliable customer support, this role is for you

Experience needed

Not specified

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us

bachelor degree
12
JOB-69fb63e3bc026

Vacancy title:
Customer Success Lead

[Type: FULL_TIME, Industry: Manufacturing, Category: Customer Service, Management, Business Operations, Entertainment & Travel]

Jobs at:
Triply

Deadline of this Job:
Wednesday, May 13 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Wednesday, May 6 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

Get the best deals when you travel and list your property using Triply. A booking platform that let's you receive offers from hosts & hotels.

Responsibilities or duties

Triply are hiring a Customer Support Lead. This is more than a support role, it’s an opportunity to build structure, improve workflows, and shape how support is delivered at scale.

Qualifications or requirements (e.g., education, skills)

If you’re passionate about creating efficient systems, taking ownership, and delivering fast, reliable customer support, this role is for you

Experience needed

Not specified

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Application Link:Click Here to Apply Now

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Wednesday, May 13 2026
Duty Station: Nairobi | Nairobi
Posted: 06-05-2026
No of Jobs: 1
Start Publishing: 06-05-2026
Stop Publishing (Put date of 2030): 10-10-2076
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