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Vacancy title:
Customer Success Manager
[Type: FULL_TIME, Industry: Banking, Category: Customer Service, Business Operations]
Jobs at:
Apenia MFB
Deadline of this Job:
Friday, July 31 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, July 24 2026, Base Salary: Not Disclosed
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Learn more about Apenia MFB
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JOB DETAILS:
About Apenia MFB
Apenia MFB is a Pan-African digital bank that aims to transform the financial landscape for African youth and informal micro-enterprises. By utilizing technology, creativity, and community, we are revolutionizing the African financial industry.
Job Summary
Ensure exceptional customer experience and drive customer satisfaction across all touchpoints of our digital banking platform.
Requirements
Bachelor's degree in Business or related field
3+ years experience in customer success or account management
Experience in financial services preferred
Excellent communication and problem-solving skills
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link:https://www.apenia.com/apply
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