Background information about the job or company (e.g., role context, company overview)

At Abacus, we reimagine outsourcing as a strategic performance engine delivering IT, customer experience, finance, HR, and data management services built to outperform. By blending process excellence with intelligent automation and analytics, we enable precision, speed, and measurable impact at scale. With Abacus, outsourcing evolves beyond efficiency to bec...

Role Summary

Provides technical leadership and engineering direction across software delivery squads within the Software Engineering Centre of Excellence (CoE). Responsible for guiding solution design, engineering quality, architecture alignment, development standards, and technical delivery execution. Works closely with architects, Product Owners, Scrum Masters, developers, QA, DevOps, and business stakeholders to ensure scalable, secure, and high-quality software solutions are delivered in alignment with business and technology objectives.

Responsibilities or duties

• Lead and guide software engineering teams in the design, development, and delivery of enterprise software solutions
• Provide technical leadership across multiple agile squads and support engineering best practices
• Drive solution design, architecture alignment, and technical decision-making across projects and platforms
• Collaborate with architects, Product Owners, business stakeholders, and engineering teams to define technical requirements and delivery approaches
• Ensure engineering standards, coding practices, security controls, and quality assurance processes are implemented consistently
• Support estimation, sprint planning, technical roadmaps, and delivery execution activities
• Review and approve technical designs, code quality, and implementation approaches
• Identify and resolve technical risks, dependencies, and delivery blockers
• Support DevOps, CI/CD, automation, and cloud engineering practices across delivery teams
• Mentor and coach developers and engineers to improve technical capability and engineering maturity
• Drive continuous improvement initiatives within the Software Engineering CoE
• Support production stability, operational readiness, troubleshooting, and root cause analysis activities where required
• Contribute to reusable engineering assets, frameworks, accelerators, and standards
• Collaborate with Business Operations, Delivery leads, and stakeholders to support governance and reporting requirements
• Evaluate and recommend emerging technologies, tools, and engineering practices

Qualifications or requirements (e.g., education, skills)

Qualification & Experience

• Bachelor’s degree (BA/BS) in Computer Science, Information Systems, Software Engineering, or related field preferred
• At least 4–6 years of experience in software engineering and application development environments
• Strong experience in enterprise application architecture, system integration, APIs, and modern software engineering practices
• Experience with cloud platforms, DevOps practices, CI/CD pipelines, and Agile delivery models
• Experience working with distributed systems, microservices, and scalable application design
• Experience across the full software development lifecycle (SDLC)
• Relevant technical certifications advantageous

Preferred Skills

• Technical leadership and mentoring
• Solution design and architecture alignment
• Strong software engineering and coding capability
• API, integration, and microservices development
• DevOps and CI/CD practices
• Cloud engineering and platform technologies
• Analytical and problem-solving capability
• Stakeholder engagement and communication skills
• Risk and dependency management
• Process improvement and engineering optimisation
• Strong collaboration and team leadership capability
• Ability to work independently and across multiple agile squads
• Good communication (written and oral) and interpersonal skills
• Good organisational, multi-tasking, and time-management skills

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

WHAT WE OFFER

• Competitive compensation package commensurate with experience.
• Exposure to large-scale, enterprise-grade platform and API projects.
• A collaborative, innovation-driven, and growth-oriented work environment.
• Continuous learning opportunities and access to professional development resources.
• Opportunity to work with a globally recognised professional services leader.

• Lead and guide software engineering teams in the design, development, and delivery of enterprise software solutions
• Provide technical leadership across multiple agile squads and support engineering best practices
• Drive solution design, architecture alignment, and technical decision-making across projects and platforms
• Collaborate with architects, Product Owners, business stakeholders, and engineering teams to define technical requirements and delivery approaches
• Ensure engineering standards, coding practices, security controls, and quality assurance processes are implemented consistently
• Support estimation, sprint planning, technical roadmaps, and delivery execution activities
• Review and approve technical designs, code quality, and implementation approaches
• Identify and resolve technical risks, dependencies, and delivery blockers
• Support DevOps, CI/CD, automation, and cloud engineering practices across delivery teams
• Mentor and coach developers and engineers to improve technical capability and engineering maturity
• Drive continuous improvement initiatives within the Software Engineering CoE
• Support production stability, operational readiness, troubleshooting, and root cause analysis activities where required
• Contribute to reusable engineering assets, frameworks, accelerators, and standards
• Collaborate with Business Operations, Delivery leads, and stakeholders to support governance and reporting requirements
• Evaluate and recommend emerging technologies, tools, and engineering practices

• Technical leadership and mentoring
• Solution design and architecture alignment
• Strong software engineering and coding capability
• API, integration, and microservices development
• DevOps and CI/CD practices
• Cloud engineering and platform technologies
• Analytical and problem-solving capability
• Stakeholder engagement and communication skills
• Risk and dependency management
• Process improvement and engineering optimisation
• Strong collaboration and team leadership capability
• Ability to work independently and across multiple agile squads
• Good communication (written and oral) and interpersonal skills
• Good organisational, multi-tasking, and time-management skills

• Bachelor’s degree (BA/BS) in Computer Science, Information Systems, Software Engineering, or related field preferred
• At least 4–6 years of experience in software engineering and application development environments
• Strong experience in enterprise application architecture, system integration, APIs, and modern software engineering practices
• Experience with cloud platforms, DevOps practices, CI/CD pipelines, and Agile delivery models
• Experience working with distributed systems, microservices, and scalable application design
• Experience across the full software development lifecycle (SDLC)
• Relevant technical certifications advantageous