Debt Collection Manager job at Co-op Consultancy & Bancassurance Intermediary Limited
Website :
14 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Debt Collection Manager

[ Type: FULL TIME , Industry: Consulting , Category: Accounting & Finance ]

Jobs at:

Co-op Consultancy & Bancassurance Intermediary Limited

Deadline of this Job:
01 August 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Date Posted: Monday, July 25, 2022 , Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Co-op Consultancy & Bancassurance Intermediary Limited
Co-op Consultancy & Bancassurance Intermediary Limited jobs in Kenya

(REF: CCBI/DCM/07/22)
Overall Responsibility:
Responsible for maintaining a complete debt collection portfolio, working with delinquent clients to reduce non-performing loans both in amounts and number of accounts

• Management of debt
• Cost efficiency
• Performance Management
• Promotion of a positive corporate image

Duties and Responsibilities
• Analyze the assigned portfolio and recommend for approval turnaround propositions, strategies and actions that would lead to the recovery of the NPLs.
• Negotiate for repayment with problem account holders during recovery, and enforce remedial measures taken such as restructuring, auctions, etc in the interest of the Sacco.
• Attend/appear in court for hearings or as a witness when required and public auctions as the Sacco’s representatives.
• Manage customer relationships where turnaround strategies have been activated to ensure the cure of accounts as well as manage the credit risk exposure.
• Proactively manage relationships with key stakeholders, internal and external including service providers, potential off-takers of assets held as collateral, etc.
• Regularly share lessons learned with all credit actors for future prevention.
• Prepare and submit regular recovery and write-off reports as required.
• Check and verify the accuracy, and completeness of all the relevant documents and balances before the commencement of hard recovery.
• Ensure timely issue of relevant notices to customers that form the debt recovery process, ensure that all 90+ days past due files are properly maintained and have up-to-date file notes and ensure data integrity for all 90+ days past due is maintained.
• Evaluate cost/benefits, identify appropriate alternatives and make recommendations on innovative initiatives to reduce recovery costs and improve efficiency.
• Recommend payment to service providers.
• Appraise the performance of debt recovery officers.
• Ensure compliance with the laid down policies, procedures, and regulatory requirements.
• Any other duty as may be assigned.

Minimum Qualifications and Skills
• A Bachelor’s degree in a business-related course.
• CCP/CPA will be an added advantage.
• 5 years of experience in a management level of a debt collection organization/financial institution.
• Knowledge of proper and ethical debt collection techniques.
• Great time management and organization skills.
• Strong negotiating, decision making and problem-solving skills.
• Working knowledge of Microsoft Office Word, and Excel.
• Able to work well as a team and on own initiative.
• High integrity.

Work Hours: 8

Experience in Months: 60

Level of Education:
Bachelor Degree

Job application procedure
Click here to apply

All Jobs


Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 01 August 2022
Duty Station: Nairobi
Posted: 25-07-2022
No of Jobs: 1
Start Publishing: 25-07-2022
Stop Publishing (Put date of 2030): 25-07-2065
Apply Now

Notification Board:

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.