Job summary

Do you have experience recovering loans in microfinance or money-lending environments? We are hiring a Debt Collector to follow up on overdue accounts, negotiate repayments, and help drive recovery performance. This is a commission-based role, offering high earning potential for results-oriented professionals.

Min Qualification:

Diploma

Experience Level:

Entry level

Experience Length:

3 years

Language Requirement:

English

Working Hours:

Full Time - 9 to 5

Applicant Location:

Kenya

Job descriptions & requirements

What You’ll Do

• Follow up on overdue accounts and negotiate repayment arrangements
• Maintain accurate records of collections activities
• Resolve payment issues and disputes professionally
• Work closely with internal teams to meet recovery targets

What we’re looking for

• 2–3 years’ proven experience in debt collection, credit control, customer service, or a related role
• Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage
• Strong communication and negotiation skills
• Ability to handle sensitive situations professionally

• Follow up on overdue accounts and negotiate repayment arrangements
• Maintain accurate records of collections activities
• Resolve payment issues and disputes professionally
• Work closely with internal teams to meet recovery targets

• Strong communication and negotiation skills
• Ability to handle sensitive situations professionally

• Diploma
• 2–3 years’ proven experience in debt collection, credit control, customer service, or a related role
• Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage