To support efficient depot and logistics operations by coordinating truck loading documentation, customs processing, and liaising with KPC and KRA, ensuring timely and compliant dispatch of petroleum products.

Job Description

Key Responsibilities:

Truck Coordination & Pre-Checks

• Coordinate and assist in pre-checks of trucks before loading, ensuring compliance with safety and operational requirements.
• Verify truck documentation and driver compliance prior to dispatch.

Customs & Loading Documentation

• Lodge truck loading orders with customs authorities promptly to facilitate clearance.
• Present documentation files to KRA for gate pass processing to ensure timely release of loaded trucks.

Documentation Delivery

• Deliver Bills of Lading (BoL), seals, and other dispatch documentation to drivers before departure.
• Ensure drivers understand and sign for received documentation and seals.

Liaison with KPC & KRA

• Act as a runner for updating and submitting any missing truck information to KPC offices to avoid dispatch delays.
• Follow up on clearance status with KRA and provide timely updates to the operations team.

Operational Support

• Maintain accurate records of documents delivered, collected, and submitted during daily operations.
• Escalate any discrepancies, documentation issues, or delays promptly to the supervisor.
• Assist with any additional operational tasks as may be assigned to support smooth depot operations.

Key Requirements:

• Diploma in Customs Administration, Clearing and Forwarding or a related field.
• 2–3 years’ experience in a similar role, preferably in the petroleum industry.
• Understanding of customs and KRA gate pass processing procedures.
• Familiarity with KPC operational requirements for truck dispatch.
• Good interpersonal and communication skills for liaising with drivers, customs, and operational teams.

Strong attention to detail and ability to work in a fast-paced environment.

Ability to handle outdoor tasks and move between offices (depot, KRA, KPC) efficiently.

• Coordinate and assist in pre-checks of trucks before loading, ensuring compliance with safety and operational requirements.
• Verify truck documentation and driver compliance prior to dispatch.
• Lodge truck loading orders with customs authorities promptly to facilitate clearance.
• Present documentation files to KRA for gate pass processing to ensure timely release of loaded trucks.
• Deliver Bills of Lading (BoL), seals, and other dispatch documentation to drivers before departure.
• Ensure drivers understand and sign for received documentation and seals.
• Act as a runner for updating and submitting any missing truck information to KPC offices to avoid dispatch delays.
• Follow up on clearance status with KRA and provide timely updates to the operations team.
• Maintain accurate records of documents delivered, collected, and submitted during daily operations.
• Escalate any discrepancies, documentation issues, or delays promptly to the supervisor.
• Assist with any additional operational tasks as may be assigned to support smooth depot operations.

• Good interpersonal and communication skills
• Strong attention to detail
• Ability to work in a fast-paced environment
• Ability to handle outdoor tasks
• Ability to move between offices efficiently

• Diploma in Customs Administration, Clearing and Forwarding or a related field.
• Understanding of customs and KRA gate pass processing procedures.
• Familiarity with KPC operational requirements for truck dispatch.