The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya.

Responsibilities

• Facilitating design, implementation, and maintenance of enterprise infrastructure;
• Coordinating operation of all data centre hardware and equipment e.g. Routers and switches
• Ensuring network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
• Overseeing the monitoring and administration of the data centers to ensure continued availability of services and respond to any arising enterprise infrastructure issue.
• Ensuring the planning, designing and implementing of secure data centres.
• Collaborating with relevant stakeholders on the development of enterprise infrastructure standards.
• Providing guidance on the application of appropriate software to monitor data centres.
• Coordinating research on emerging issues in data centres and recommending appropriate mitigations.
• Ensuring the development of relevant technical skills and service knowledge for staff within the enterprise infrastructure division.
• Coordinating the preparation of work plans and budgets for enterprise infrastructure division.
• Liaising with relevant stakeholders in the development and review of the health enterprise infrastructure.
• Collaborating with stakeholders on integration and sharing of information for improved service delivery across health sector.
• Overseeing large-scale infrastructure projects like server migrations, network upgrades, and system integrations.
• Ensuring the infrastructure can support future growth and business requirements.
• Negotiating contracts, ensuring performance standards are met, and overseeing Service-Level Agreements (SLAS) for enterprise infrastructure
• Overseeing the execution of the approved sectional work plans and budgets
• Overseeing performance improvement plans in the division
• Ensuring preparation of all monthly, quarterly, and annual reports for the division.

Requirements

Cumulative period of fifteen (15) years relevant work experience, three (3) of which must have in the grade of Assistant Director, Enterprise Infrastructure or in an equivalent or comparable position

Bachelor's degree in any of the following disciplines: - Information and Communication Technology (ICT), Information Technology (IT), Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Information Systems, Mathematics or in any other ICT related discipline from a recognized institution

Master's degree in any of the disciplines: - Computer Science, Information Technology, Network Administration, Software Engineering or related field from a recognized institution

Relevant Certifications in Enterprise Infrastructure

Certificate in Leadership Course lasting not less than four (4) weeks from a recognized qualification;

Professional certification in Project Management Professional (PMP) or PRINCE2 Practitioner is an added advantage;

Membership to a relevant professional body where applicable and in good standing;

Demonstrated experience in project management, preferably within ICT digital transformation or public-sector programmes is an added advantage; and

Demonstrated a high degree of professional competence, managerial and administrative capability as reflected in work performance and results.

• Facilitating design, implementation, and maintenance of enterprise infrastructure;
• Coordinating operation of all data centre hardware and equipment e.g. Routers and switches
• Ensuring network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
• Overseeing the monitoring and administration of the data centers to ensure continued availability of services and respond to any arising enterprise infrastructure issue.
• Ensuring the planning, designing and implementing of secure data centres.
• Collaborating with relevant stakeholders on the development of enterprise infrastructure standards.
• Providing guidance on the application of appropriate software to monitor data centres.
• Coordinating research on emerging issues in data centres and recommending appropriate mitigations.
• Ensuring the development of relevant technical skills and service knowledge for staff within the enterprise infrastructure division.
• Coordinating the preparation of work plans and budgets for enterprise infrastructure division.
• Liaising with relevant stakeholders in the development and review of the health enterprise infrastructure.
• Collaborating with stakeholders on integration and sharing of information for improved service delivery across health sector.
• Overseeing large-scale infrastructure projects like server migrations, network upgrades, and system integrations.
• Ensuring the infrastructure can support future growth and business requirements.
• Negotiating contracts, ensuring performance standards are met, and overseeing Service-Level Agreements (SLAS) for enterprise infrastructure
• Overseeing the execution of the approved sectional work plans and budgets
• Overseeing performance improvement plans in the division
• Ensuring preparation of all monthly, quarterly, and annual reports for the division.

• Enterprise Infrastructure
• Data Centre Management
• Network Connectivity
• Project Management
• ICT Digital Transformation
• Public Sector Programs

• Bachelor's degree in ICT, IT, Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Information Systems, Mathematics or any other ICT related discipline
• Master's degree in Computer Science, Information Technology, Network Administration, Software Engineering or related field
• Relevant Certifications in Enterprise Infrastructure
• Certificate in Leadership Course lasting not less than four (4) weeks
• Professional certification in Project Management Professional (PMP) or PRINCE2 Practitioner (added advantage)
• Membership to a relevant professional body