World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.

The Digital Transformation Project Manager leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. This business focused experienced project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption and ultimately contribute to measurable business value.

The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time.

The role orchestrates delivery across the Delivery Centre of Excellence disciplines — Business Analysis, Quality Assurance, and Change & Adoption — while coordinating closely with wider GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external partners.

QUALIFICATIONS & CERTIFICATIONS

• Bachelor’s degree in Business, Information Technology, or a related discipline.
• Recognised project management certification (PMP, PRINCE2 or equivalent).
• Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred.
• Change management certification desirable (PROSCI or equivalent).

CONTINUATION - Key Accountabilities:

Delivery Across the Value Chain

• Manage project delivery across the Delivery Center of Excellence (CoE) value chain, from validated intent through build, quality assurance, release, and operational readiness.
• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
• Ensure project fundamentals are in place to support successful adoption and value realisation.
• Enable effective collaboration between disciplines to ensure cohesive delivery.
• Maintain delivery momentum by managing dependencies, risks, and key decisions.

Change & Adoption Enablement

• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
• Support readiness planning including communications, training, and operational transition.
• Ensure delivery outputs enable successful adoption and sustained ways of working.

Stakeholder Engagement & Governance

• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
• Facilitate governance forums including Steering Committees and delivery reviews.
• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
• Support informed decision-making through structured delivery insights.

Planning & Delivery Control

• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
• Track progress and adjust plans where necessary to maintain delivery commitments.
• Ensure adherence to Delivery CoE governance and project standards.
• Ensure operational readiness and transition planning are incorporated into delivery.

Financial Stewardship

• Manage project financials including budgeting, forecasting, and cost control.
• Monitor financial performance and highlight variances early to protect investment value.
• Support investment governance and value stewardship.

Risk & Issue Management

• Identify and actively manage delivery, operational, and organisational risks.
• Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
• Ensure delivery risks impacting adoption or operational readiness are proactively addressed.

Vendor & Partner Coordination

• Support sourcing activities including vendor evaluation and onboarding.
• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
• Ensure vendor delivery aligns with Delivery Center of Excellence (CoE) standards and governance.

Delivery Excellence & Continuous Improvement

• Apply Delivery Center of Excellence (CoE) standards, frameworks, and governance to ensure consistent delivery practices.
• Coach and guide wider delivery teams in applying project standards and delivery practices.
• Support less complex initiatives by coaching others in applying project standards and delivery approaches.
• Capture lessons learned and contribute to improving organisational delivery capability.
• Contribute to the ongoing maturity of Delivery Centre of Excellence practices.

Project Manager Skills & Experience

• Minimum of 7+ years’ experience, including at least 4 years managing complex IT projects.
• Proven ability to lead delivery teams through complex initiatives, maintaining alignment to strategic vision, reinforcing high delivery standards, and ensuring disciplined execution across multiple stakeholders, dependencies, and delivery phases.
• Strong communication skills with the ability to convey complex delivery information clearly to both technical and non-technical stakeholders.
• Proven stakeholder engagement capability, building trusted relationships with sponsors, business leaders, delivery teams, and vendors.
• Strong understanding of organisational change and adoption practices, with experience enabling successful implementation.
• Experience coaching and guiding others in applying project standards and delivery practices.
• Ability to lead delivery across the full value chain from intent through adoption readiness.
• Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments.
• Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams.
• Strong problem-solving capability with disciplined approaches to planning, risk management, and delivery governance.

• Manage project delivery across the Delivery Center of Excellence (CoE) value chain, from validated intent through build, quality assurance, release, and operational readiness.
• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
• Ensure project fundamentals are in place to support successful adoption and value realisation.
• Enable effective collaboration between disciplines to ensure cohesive delivery.
• Maintain delivery momentum by managing dependencies, risks, and key decisions.
• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
• Support readiness planning including communications, training, and operational transition.
• Ensure delivery outputs enable successful adoption and sustained ways of working.
• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
• Facilitate governance forums including Steering Committees and delivery reviews.
• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
• Support informed decision-making through structured delivery insights.
• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
• Track progress and adjust plans where necessary to maintain delivery commitments.
• Ensure adherence to Delivery CoE governance and project standards.
• Ensure operational readiness and transition planning are incorporated into delivery.
• Manage project financials including budgeting, forecasting, and cost control.
• Monitor financial performance and highlight variances early to protect investment value.
• Support investment governance and value stewardship.
• Identify and actively manage delivery, operational, and organisational risks.
• Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
• Ensure delivery risks impacting adoption or operational readiness are proactively addressed.
• Support sourcing activities including vendor evaluation and onboarding.
• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
• Ensure vendor delivery aligns with Delivery Center of Excellence (CoE) standards and governance.
• Apply Delivery Center of Excellence (CoE) standards, frameworks, and governance to ensure consistent delivery practices.
• Coach and guide wider delivery teams in applying project standards and delivery practices.
• Support less complex initiatives by coaching others in applying project standards and delivery approaches.
• Capture lessons learned and contribute to improving organisational delivery capability.
• Contribute to the ongoing maturity of Delivery Centre of Excellence practices.

• Proven ability to lead delivery teams through complex initiatives, maintaining alignment to strategic vision, reinforcing high delivery standards, and ensuring disciplined execution across multiple stakeholders, dependencies, and delivery phases.
• Strong communication skills with the ability to convey complex delivery information clearly to both technical and non-technical stakeholders.
• Proven stakeholder engagement capability, building trusted relationships with sponsors, business leaders, delivery teams, and vendors.
• Strong understanding of organisational change and adoption practices, with experience enabling successful implementation.
• Experience coaching and guiding others in applying project standards and delivery practices.
• Ability to lead delivery across the full value chain from intent through adoption readiness.
• Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments.
• Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams.
• Strong problem-solving capability with disciplined approaches to planning, risk management, and delivery governance.

• Bachelor’s degree in Business, Information Technology, or a related discipline.
• Recognised project management certification (PMP, PRINCE2 or equivalent).
• Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred.
• Change management certification desirable (PROSCI or equivalent).