At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.

Direct Sales Representative - Nairobi

JOB PURPOSE

We are seeking a results-oriented Direct Sales Representative (DSR) to support our client in the banking industry by identifying new business opportunities, acquiring customers, and driving sales growth. The ideal candidate should have strong sales, customer engagement, and relationship management skills, with the ability to work independently, build a healthy sales pipeline, and consistently deliver against targets while upholding the client’s standards.

KEY RESPONSIBILITIES

• Account Opening: Actively take part in quality account opening for new customers.
• Digital products onboarding: Cross selling of the banks digital products to existing and all new clients ensuring clients.
• Deposit and Loans: Deliver set targets on deposit mobilization and quality disbursement of loans to both individual and business customers.
• Customer Engagement: Provide excellent customer service and creatively engage customers on various products and services available at the bank.
• Customer Retention: Implement customer retention strategies regularly sensitizing customers on bank product portfolio, thereby influencing their loyalty. Solicit feedback on the services offered and communicate areas of improvement to the supervisor for action.
• Reporting: Acquire new business and ensure daily, weekly, and monthly reports are shared with the supervisor.
• Any other duty that may be assigned from time to time by the supervisor/Line manager.

QUALIFICATIONS AND EXPERIENCE

• A bachelor’s degree in a business-related field.
• Demonstrable experience in sales;

SKILLS AND COMPETENCIES

• Excellent communication and interpersonal skills
• Excellent negotiation skills.
• Good Networking and people management skills.
• Excellent problem solving and decision making.
• Knowledge of industry rules and regulations.
• Results driven and customer focus.

• Account Opening: Actively take part in quality account opening for new customers.
• Digital products onboarding: Cross selling of the banks digital products to existing and all new clients ensuring clients.
• Deposit and Loans: Deliver set targets on deposit mobilization and quality disbursement of loans to both individual and business customers.
• Customer Engagement: Provide excellent customer service and creatively engage customers on various products and services available at the bank.
• Customer Retention: Implement customer retention strategies regularly sensitizing customers on bank product portfolio, thereby influencing their loyalty. Solicit feedback on the services offered and communicate areas of improvement to the supervisor for action.
• Reporting: Acquire new business and ensure daily, weekly, and monthly reports are shared with the supervisor.
• Any other duty that may be assigned from time to time by the supervisor/Line manager.

• Excellent communication and interpersonal skills
• Excellent negotiation skills.
• Good Networking and people management skills.
• Excellent problem solving and decision making.
• Knowledge of industry rules and regulations.
• Results driven and customer focus.

• A bachelor’s degree in a business-related field.
• Demonstrable experience in sales;