City Walk Ltd provide products of superior quality which connect directly to our customers sole to soul. We are the preferred business that offers one stop destination to pick the right pair of shoes for your whole family.Â

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Dispatch Clerk

Job Type

Full Time

Qualification

Diploma , Professional Certificate

Experience

1 - 3 years

Location

Nairobi

Job Field

Logistics

We are seeking a highly detail-oriented and organized Dispatch Clerk to coordinate and accurately process the dispatch of goods from the warehouse to branches, customers, and other designated locations.

The role ensures orders are verified, documented, packed, and dispatched on time while maintaining accurate records and compliance with company procedures.

Key Responsibilities

Process approved customer, branch, and internal dispatch orders.

Verify dispatch instructions against sales orders, transfer notes, invoices, and delivery documents.

Coordinate with warehouse and picking teams to ensure accurate order preparation.

Physically verify goods before dispatch and confirm quantities match system and document records.

Record dispatches accurately in the ERP or inventory system.

Obtain and file dispatch I file proof of delivery and maintain organized records.

Receive and document returned goods, including damaged or incorrect items.

Report delays, shortages, discrepancies, and prepare daily dispatch updates.

Qualifications & Experience

Diploma or Certificate in Supply Chain Management, Logistics, Warehousing, Business Administration, or a related field.

1-3 years of experience in dispatch, warehouse, logistics, or inventory operations.

Retail or FMCG experience is an added advantage.

Experience using ERP, warehouse management, or inventory systems is preferred.

Good understanding of stock handling and dispatch procedures. .....

Skills & Competencies

Microsoft Excel and computer skills.

Ability to use ERP or inventory systems.

Good understanding of stock movement and documentation.

Numerical accuracy and reconciliation skills.

Strong verification, record-keeping, and filing skills.

• Process approved customer, branch, and internal dispatch orders.
• Verify dispatch instructions against sales orders, transfer notes, invoices, and delivery documents.
• Coordinate with warehouse and picking teams to ensure accurate order preparation.
• Physically verify goods before dispatch and confirm quantities match system and document records.
• Record dispatches accurately in the ERP or inventory system.
• Obtain and file dispatch I file proof of delivery and maintain organized records.
• Receive and document returned goods, including damaged or incorrect items.
• Report delays, shortages, discrepancies, and prepare daily dispatch updates.

• Microsoft Excel and computer skills.
• Ability to use ERP or inventory systems.
• Good understanding of stock movement and documentation.
• Numerical accuracy and reconciliation skills.
• Strong verification, record-keeping, and filing skills.

• Diploma or Certificate in Supply Chain Management, Logistics, Warehousing, Business Administration, or a related field.
• 1-3 years of experience in dispatch, warehouse, logistics, or inventory operations.
• Retail or FMCG experience is an added advantage.
• Experience using ERP, warehouse management, or inventory systems is preferred.
• Good understanding of stock handling and dispatch procedures.