Vacancy title:
Drycleaner Supervisor – Ruiru

[Type: FULL_TIME, Industry: Consulting, Category: Cleaning & Facilities]

Jobs at:
Private Company

Deadline of this Job:
Wednesday, November 12 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Tuesday, October 14 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Description

We are seeking a dedicated and experienced Drycleaner Supervisor to join our team in Ruiru. The ideal candidate will be a hands-on leader with a strong background in housekeeping and dry-cleaning operations, committed to maintaining high standards of cleanliness, efficiency, and team performance.

Key Responsibilities

• Supervise day-to-day drycleaning and laundry operations to ensure timely, high-quality service delivery.
• Lead, coach and schedule the drycleaning and housekeeping team; ensure adequate staffing for peak periods.
• Oversee garment handling processes (sorting, stain treatment, pressing, finishing) to maintain consistent quality and presentation.
• Conduct quality checks and final inspections before items are returned to customers; address any defects or rework promptly.
• Train new and existing staff on standard operating procedures (SOPs), stain removal techniques, equipment operation, and safety protocols.
• Ensure proper operation and routine maintenance of drycleaning machines, presses, boilers and other equipment; arrange repairs when needed.
• Manage stock of cleaning chemicals, supplies and spare parts; follow FIFO and safe storage practices.
• Enforce health, safety and hygiene standards across the facility, including PPE use and safe handling of chemicals.
• Handle customer inquiries, complaints and special requests professionally; follow up to ensure satisfactory resolution.
• Monitor productivity, turnaround times, quality metrics and wastage; implement improvements to increase efficiency and reduce costs.
• Maintain accurate daily logs and reports (production, attendance, machine downtime, waste) and present them to management.
• Ensure compliance with statutory requirements and company policies (fire safety, environmental disposal, labor rules).
• Support inventory counts and coordinate with procurement/administration for timely resupplies.

Key Qualifications

• Age: Preferably between 35–45 years
• Gender: Male
• Education: Minimum Diploma in a related field
• Experience: At least 2 years in housekeeping, drycleaning, or related operations; proven track record in factory/operations management.
• Strong leadership and people-management skills.
• Hands-on approach to operations and service delivery.
• Excellent problem-solving and decision-making abilities.
• Calm under pressure and adaptable to changing demands.
• High level of integrity, credibility, and commitment to the organization’s mission.
• Excellent communication and customer-service skills.
• Valid driving license.
• Willingness to relocate to Ruiru.

Skills

Active listening Adaptability Business Manager

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

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