E-Commerce Operations & Logistics Associate
2026-10-11T17:54:10+00:00
ProRecruit Versaatech
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https://www.versaatech.com/rpo-recruitment
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Human Services
Business Operations, Transportation & Logistics, Sales & Retail, Computer & IT, Admin & Office
2026-10-19T17:00:00+00:00
8
Our client, a leading player in trade and export, seeks to manage daily storefront operations on JD.com while coordinating local warehouse consolidation in Mombasa and overseeing international logistics execution.
Key Responsibilities:
- Upload and maintain Chinese product listings, digital assets, origin videos, and localized product descriptions.
- Coordinate inventory levels across Mombasa consolidation hubs and JD.com bonded warehouses in China to prevent stockouts during surge periods (+200% capacity).
- Manage daily order processing, customer service tickets (via native translation tools/agents), and dispute resolution under Chinese e-commerce regulations.
- Liaise with freight forwarders and customs brokers for shipping documentation (Bills of Lading, Phytosanitary Certificates, Certificates of Origin).
- Compile data for the Quarterly Supplier Performance Reviews (QBRs) tracking delivery rates, return rates, and stock metrics.
Key Qualifications and Skills:
- Bachelors/ Masters in Management or Supply Chain
- 3+ years in e-commerce operations, digital marketing, or international logistics coordination.
- Proficiency with e-commerce store dashboards, inventory management systems, and cross-border shipping documentation.
- Native/Fluent Swahili and English with strong written communications; basic Mandarin is a plus.
- Upload and maintain Chinese product listings, digital assets, origin videos, and localized product descriptions.
- Coordinate inventory levels across Mombasa consolidation hubs and JD.com bonded warehouses in China to prevent stockouts during surge periods (+200% capacity).
- Manage daily order processing, customer service tickets (via native translation tools/agents), and dispute resolution under Chinese e-commerce regulations.
- Liaise with freight forwarders and customs brokers for shipping documentation (Bills of Lading, Phytosanitary Certificates, Certificates of Origin).
- Compile data for the Quarterly Supplier Performance Reviews (QBRs) tracking delivery rates, return rates, and stock metrics.
- Proficiency with e-commerce store dashboards, inventory management systems, and cross-border shipping documentation.
- Native/Fluent Swahili and English with strong written communications; basic Mandarin is a plus.
- Bachelors/ Masters in Management or Supply Chain
- 3+ years in e-commerce operations, digital marketing, or international logistics coordination.
JOB-6acbcd42cae48
Vacancy title:
E-Commerce Operations & Logistics Associate
[Type: FULL_TIME, Industry: Human Services, Category: Business Operations, Transportation & Logistics, Sales & Retail, Computer & IT, Admin & Office]
Jobs at:
ProRecruit Versaatech
Deadline of this Job:
Monday, October 19 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Sunday, October 11 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Our client, a leading player in trade and export, seeks to manage daily storefront operations on JD.com while coordinating local warehouse consolidation in Mombasa and overseeing international logistics execution.
Key Responsibilities:
- Upload and maintain Chinese product listings, digital assets, origin videos, and localized product descriptions.
- Coordinate inventory levels across Mombasa consolidation hubs and JD.com bonded warehouses in China to prevent stockouts during surge periods (+200% capacity).
- Manage daily order processing, customer service tickets (via native translation tools/agents), and dispute resolution under Chinese e-commerce regulations.
- Liaise with freight forwarders and customs brokers for shipping documentation (Bills of Lading, Phytosanitary Certificates, Certificates of Origin).
- Compile data for the Quarterly Supplier Performance Reviews (QBRs) tracking delivery rates, return rates, and stock metrics.
Key Qualifications and Skills:
- Bachelors/ Masters in Management or Supply Chain
- 3+ years in e-commerce operations, digital marketing, or international logistics coordination.
- Proficiency with e-commerce store dashboards, inventory management systems, and cross-border shipping documentation.
- Native/Fluent Swahili and English with strong written communications; basic Mandarin is a plus.
Work Hours: 8
Experience in Months: 36
Level of Education: postgraduate degree
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