1.0 THE ROLE PURPOSE (LINK TO OVERALL BUSINESS OBJECTIVES, EG. ARRP)

The ERP Product Manager is responsible for shaping and executing the vision, strategy, and roadmap for Equity Group’s Oracle ERP platforms (On-premise and Fusion Cloud).

The role drives digital transformation, operational efficiency, and business process optimization in alignment with Equity Group’s Africa Recovery and Resilience Plan (ARRP).

This includes managing end-to-end ERP implementations, integrations, upgrades, and ensuring the platforms deliver scalable, compliant, and innovative solutions that support sustainable growth across Equity Group’s markets.

2.0 THE KEY RESPONSIBILITIES (DUTIES)

Product Management:

• Lead the full lifecycle management of Oracle ERP products, including requirements gathering, solution design, implementation, upgrades, and ongoing support.
• Develop and maintain the ERP product roadmap, prioritizing features and enhancements based on business needs and technology trends.
• Oversee successful implementation and integration of Oracle ERP (On-premise and Fusion Cloud) across business units.
• Collaborate with cross-functional teams (Finance, HR, Procurement, IT, Operations) to ensure ERP solutions meet business objectives and compliance requirements.
• Drive process automation and digital transformation initiatives within the ERP ecosystem.

Stakeholder Collaboration:

• Engage with business stakeholders to understand requirements and translate them into ERP product features and configurations.
• Communicate product vision, updates, and releases to internal teams, ensuring alignment with business goals.
• Coordinate with IT, development, and external consultants for ERP integrations, data migrations, and customizations.

Documentation & Reporting:

• Document ERP specifications, user stories, business process flows, and acceptance criteria for all modules and enhancements.
• Prepare regular reports on project progress, ERP performance, and user feedback for management and stakeholders.

Continuous Improvement:

• Identify opportunities for process optimization, automation, and adoption of new Oracle ERP features.
• Evaluate and implement new modules, integrations, and technologies to improve user experience and operational efficiency.

Other Responsibilities:

• Support the execution of ERP strategy, defining and prioritizing features that align with overall business objectives.
• Conduct market and competitor research to identify best practices and innovation opportunities.
• Participate in vendor selection and management for Oracle and third-party integrations.

3.0 CORE ACCOUNTABILITIES AND DELIVERABLES

• Define and maintain a clear product vision and roadmap for internal enterprise applications.
• Act as the primary liaison between business units, IT, and development teams to gather, validate, and prioritize user requirements.
• Documented user stories, functional specifications, and acceptance criteria.
• Stakeholder alignment reports and feedback logs.
• Regular stakeholder engagement sessions and satisfaction surveys.
• Lead the end-to-end delivery of internal application features and enhancements, ensuring timely and quality releases.

4.0 KEY DECISIONS MADE BY THE POSITION-HOLDER (NOT RECOMMENDATIONS) AND HOW OFTEN

• Prioritize ERP product features, modules, and enhancements based on business value, user impact, and technical feasibility.
• Define and update the ERP product roadmap to align with evolving business needs.
• Finalize release scope and approve go/no-go decisions for ERP deployments and upgrades.

5.0 COMPLEXITY EXPECTED IN THE ROLE

• Manage cross-functional ERP implementations across multiple countries and regions.
• Deliver solutions that are scalable, localized, and compliant with country-specific requirements (e.g., tax, HR policies, procurement rules).
• Ensure compliance with data protection laws, internal policies, and cybersecurity standards.
• Coordinate with external vendors, Oracle consultants, and technology partners for integrations and support.

Qualifications

6.0 CRITICAL RELATIONSHIPS/STAKEHOLDERS/CONTACTS

Internal:

• Business Unit Heads (HR, Finance, Procurement, Risk, Compliance, Operations)
• IT & Infrastructure Teams
• Project Management Office (PMO)

External:

• Technology Vendors / SaaS Providers
• Implementation Partners / Consultants

7.0 KEY TECHNICAL AND LEADERSHIP COMPETENCIES REQUIRED FOR SUCCESS IN THE ROLE

• Proficiency in managing the full ERP product lifecycle: discovery, design, development, testing, deployment, and iteration.
• Deep expertise in Oracle ERP (On-premises and Fusion Cloud) implementation, configuration, and integration.
• Hands-on experience with Agile frameworks, backlog grooming, sprint planning, and iterative delivery.
• Ability to analyze and redesign business processes for efficiency, scalability, and compliance.
• Excellent stakeholder management and communication skills.
• Understanding how ERP platforms integrate with other enterprise systems (e.g., core banking, CRM, data warehouses) via APIs or middleware.

7.0 EXPERIENCE REQUIREMENTS

• 5+ years of experience in ERP product management, with at least 3 years implementing Oracle ERP (Onpremise and Fusion Cloud).
• Experience delivering ERP solutions in regulated environments (banking, financial services, or large enterprise).
• Strong analytical skills with the ability to translate data into actionable insights.
• Hands-on experience with Agile (Scrum, SAFe) methodologies.

8.0 ACADEMIC QUALIFICATIONS AND CERTIFICATIONS

Must-Haves:

• Bachelor’s/Master’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience).

Nice to Have:

• Certifications in Oracle ERP, Product Management, Change Management, Agile methodologies (Scrum/SAFe).

• Lead the full lifecycle management of Oracle ERP products, including requirements gathering, solution design, implementation, upgrades, and ongoing support.
• Develop and maintain the ERP product roadmap, prioritizing features and enhancements based on business needs and technology trends.
• Oversee successful implementation and integration of Oracle ERP (On-premise and Fusion Cloud) across business units.
• Collaborate with cross-functional teams (Finance, HR, Procurement, IT, Operations) to ensure ERP solutions meet business objectives and compliance requirements.
• Drive process automation and digital transformation initiatives within the ERP ecosystem.
• Engage with business stakeholders to understand requirements and translate them into ERP product features and configurations.
• Communicate product vision, updates, and releases to internal teams, ensuring alignment with business goals.
• Coordinate with IT, development, and external consultants for ERP integrations, data migrations, and customizations.
• Document ERP specifications, user stories, business process flows, and acceptance criteria for all modules and enhancements.
• Prepare regular reports on project progress, ERP performance, and user feedback for management and stakeholders.
• Identify opportunities for process optimization, automation, and adoption of new Oracle ERP features.
• Evaluate and implement new modules, integrations, and technologies to improve user experience and operational efficiency.
• Support the execution of ERP strategy, defining and prioritizing features that align with overall business objectives.
• Conduct market and competitor research to identify best practices and innovation opportunities.
• Participate in vendor selection and management for Oracle and third-party integrations.
• Define and maintain a clear product vision and roadmap for internal enterprise applications.
• Act as the primary liaison between business units, IT, and development teams to gather, validate, and prioritize user requirements.
• Lead the end-to-end delivery of internal application features and enhancements, ensuring timely and quality releases.

• Proficiency in managing the full ERP product lifecycle: discovery, design, development, testing, deployment, and iteration.
• Deep expertise in Oracle ERP (On-premises and Fusion Cloud) implementation, configuration, and integration.
• Hands-on experience with Agile frameworks, backlog grooming, sprint planning, and iterative delivery.
• Ability to analyze and redesign business processes for efficiency, scalability, and compliance.
• Excellent stakeholder management and communication skills.
• Understanding how ERP platforms integrate with other enterprise systems (e.g., core banking, CRM, data warehouses) via APIs or middleware.

• Bachelor’s/Master’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience).
• Certifications in Oracle ERP, Product Management, Change Management, Agile methodologies (Scrum/SAFe).