Vacancy title:
Ecosystem Trainer (Kilifi)

[Type: FULL_TIME, Industry: Professional Services, Category: Education]

Jobs at:
Triggerise (Tiko)

Deadline of this Job:
Friday, August 1 2025

Duty Station:
Kenya | Kilifi | Kenya

Summary
Date Posted: Thursday, July 24 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Ecosystem Trainer will work closely with all actors across Tiko Ecosystems to ensure that they can work with our platform and its offers.

In this role, you'll be responsible for:

• Conducting training when a new clinic, provider or retailer is onboarded onto our platform. This training will ensure that the actor is aware of how Tiko works and their role in the ecosystem, our standard operating procedure, our code of conduct and other policies they would need to comply with. 
• Tracking inventory of all actors on the platform and whether each actor has a sufficient number of people who have been trained on Tiko at all times. 
• Updating actors when new offers are introduced on the platform, and providing the training on how these can be accessed, and on how they work. 
• Identifying, preventing and responding to and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 

About you

You are tech-savvy and proficient in mobile, messaging and the use of applications. You have brilliant interpersonal skills and can lead a team. You're a problem solver, who has the ability to innovate and improve the way that work is done. 

Requirements

• Based in Kilifi, Kenya (mandatory). Please note that applicants from other locations will be declined.
• 2+ years of experience in community development and public health programs (SRH).
• Expertise in facilitating or training of trainers (ToT).
• Proven experience in developing learning programmes
• Degree in Social Science, Public Health, Community Development, or a related field preferred.
• Approachable and works well in a team.
• Experience with Salesforce is a plus.
• Fluency in English (mandatory).

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Go to Triggerise (Tiko) on triggerise.bamboohr.com to apply

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