Vacancy title:
Employee Relations & Staff Welfare Manager

[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Human Resources]

Jobs at:
Kenya Airways

Deadline of this Job:
Tuesday, July 8 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Tuesday, June 24 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Brief Description        

• Guide the line management and staff on grievance related matters to resolve any grievance-related matters and liaise with line managers to ensure consistency of implementation of disciplinary procedures in the organization.

Detailed Description        

• Investigate and respond to all queries raised by the Union or Line Managers on staff discipline matters in a fair and timely manner.
• In liaison with the Security Department and or other concerned Departments, line management, and staff, investigate or coordinate the investigation of staff cases relating to disciplinary and grievance matters and see to their conclusion and or determination within the stated timelines
• Manage the staff disciplinary process, including providing support for panel hearings, organizing for staff disciplinary meetings, preparing and be the custodian of the relevant documentation, among other critical elements of the disciplinary process
• Be a key contributor in liaison with the Industrial Relations manager and the legal department on litigation cases forex-staff and provide critical information and support on such litigation cases
• Provide expert advice to line Managers on legal implications of disciplinary actions as they relate to the Labour Laws.
• Act as the centre of expertise for the organization on all matters pertaining to employee relations and staff welfare and be an advisor to team leaders and staff and on issues that involve external parties
• Monitor regularly changes in Labour laws and keep line managers informed.
• Ensure that the company’s HR policies are aligned with the existing labour laws
• Guideline Managers on general techniques of behaviour management.
• Provide practical guidance to staff on employee welfare issues, in collaboration with other relevant stakeholders
• Initiate and lead company-driven staff welfare campaigns to address different employee needs and develop relevant interventions
• Facilitate staff satisfaction and other employee relations and staff welfare surveys to inform interventions for resolution of crucial employee issues and company climate
• Collaboration with other stakeholders to organize staff functions, including staff end-year party, family days, and staff caravans.

Job Requirements        

• Bachelor’s Degree in HR, Business, Social Sciences or related field
• Additional qualifications in Employee or Industrial Relations would be an added advantage.
• Postgraduate Higher Diploma in HR
• Member of IHRM.
• 6+ years of experience in employee relations environment, preferably in a large organization.
• Previous experience in an Industrial /Employee relations position
• Previous experience in administering discipline & grievance procedures within a large/Multi - national organization
• Experience in design of employee-experienced journeys and employee-centered engagement initiatives
• Knowledge of Labor/Employment law and its practical application.
• Knowledge of employee experience management and progressive internal employer brand building
• Knowledge of current trends and best practices of employee involvement and industrial relations.
• Good awareness of the internal and external industrial environment and successful adaptation to changing demands and conditions of ER landscape.
• Demonstrated capacity to lead and advise on HRM and change management initiatives.
• Experience in administering and managing employee medical benefits plan and welfare services

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

Job application procedure

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