Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions
• Implement and support SLIs, SLOs, and error budgets for assigned platforms and services.
• Monitor platform health, availability, latency, and error rates and participate in on-call rotations, incident response, and major incident recovery.
• Design and implement end-to-end infrastructure automation across on-premise data centers, private cloud, and public cloud environments. premise data centers, private cloud, and public cloud environments. premise data centers, private cloud, and public cloud environments.
• Build and maintain Infrastructure as Code (IaC) using Terraform, Ansible, and Helm. Automate infrastructure provisioning, scaling, patching, recovery, and decommissioning.
• Develop scripts and tooling (Bash, Python, PowerShell) to reduce manual operational tasks and contribute to self-healing and auto-remediation workflows.
• Engineer and operate on-premise infrastructure including virtualization, compute, storage, backup, and network platforms. Premise infrastructure premise infrastructure
• Engineer and operate hybrid cloud environments, ensuring seamless integration between data centers and public cloud platforms.
• Engineer and operate infrastructure across AWS, Azure, GCP, and OCI under defined enterprise standards.
• Engineer and operate infrastructure across AWS, Azure, GCP, and hybrid platforms.
• Support Kubernetes platforms (EKS/AKS/GKE/OpenShift), including upgrades, scaling, and reliability tuning.
• Support DevSecOps practices by integrating security checks into pipelines.
• Assist with DR/BCP testing, backup validation, and recovery procedures.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical field.
• Proven hands-on experience supporting production infrastructure and cloud platforms.
• Strong automation mindset with demonstrated reduction of manual operational tasks.
• Experience working within ITIL / DevOps / SRE operating models.

Preferred Certifications (Added Advantage)

• Cloud Associate or Professional certifications (AWS, Azure, or GCP).
• Kubernetes certifications (CKA / CKAD).
• Linux certifications (RHCSA / RHCE).
• DevOps or SRE-related certifications.

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions
• Implement and support SLIs, SLOs, and error budgets for assigned platforms and services.
• Monitor platform health, availability, latency, and error rates and participate in on-call rotations, incident response, and major incident recovery.
• Design and implement end-to-end infrastructure automation across on-premise data centers, private cloud, and public cloud environments. premise data centers, private cloud, and public cloud environments. premise data centers, private cloud, and public cloud environments.
• Build and maintain Infrastructure as Code (IaC) using Terraform, Ansible, and Helm. Automate infrastructure provisioning, scaling, patching, recovery, and decommissioning.
• Develop scripts and tooling (Bash, Python, PowerShell) to reduce manual operational tasks and contribute to self-healing and auto-remediation workflows.
• Engineer and operate on-premise infrastructure including virtualization, compute, storage, backup, and network platforms. Premise infrastructure premise infrastructure
• Engineer and operate hybrid cloud environments, ensuring seamless integration between data centers and public cloud platforms.
• Engineer and operate infrastructure across AWS, Azure, GCP, and OCI under defined enterprise standards.
• Engineer and operate infrastructure across AWS, Azure, GCP, and hybrid platforms.
• Support Kubernetes platforms (EKS/AKS/GKE/OpenShift), including upgrades, scaling, and reliability tuning.
• Support DevSecOps practices by integrating security checks into pipelines.
• Assist with DR/BCP testing, backup validation, and recovery procedures.

• Terraform
• Ansible
• Helm
• Bash
• Python
• PowerShell
• AWS
• Azure
• GCP
• OCI
• Kubernetes
• DevSecOps

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical field.
• Proven hands-on experience supporting production infrastructure and cloud platforms.
• Strong automation mindset with demonstrated reduction of manual operational tasks.
• Experience working within ITIL / DevOps / SRE operating models.
• Cloud Associate or Professional certifications (AWS, Azure, or GCP). (Added Advantage)
• Kubernetes certifications (CKA / CKAD). (Added Advantage)
• Linux certifications (RHCSA / RHCE). (Added Advantage)
• DevOps or SRE-related certifications. (Added Advantage)