SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children’s Hospital and The Columbus Dispatch.

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EA Training & Development

Lead onboarding and training of Executive Assistants to ensure strong, consistent foundations

Develop practical playbooks, SOPs, and training materials

Assess readiness and support smooth transition into live client environments

Continuously improve training based on real delivery insights

Operations & Program Management

Oversee day-to-day performance and delivery of EAs

Track output, identify gaps, and implement improvements quickly

Standardize tools, workflows, and best practices across the team

Bring structure and clarity to a fast-moving environment

Client Engagement & Delivery Support

Support client onboarding to ensure seamless EA integration

Join client calls where needed to maintain alignment and quality

Act as a point of escalation for operational or service-related issues

Work closely with internal teams to ensure strong client satisfaction

Team Leadership

Mentor and guide EAs to maintain high standards of professionalism

Support performance management and continuous development

Contribute to hiring and building a strong EA bench

What We’re Looking For

Bachelor’s degree in a relevant field (Business, HR, Communications, Project Management, or similar)

5+ years’ experience supporting senior executives, with exposure to high-performance environments

Proven ability to lead, mentor, or coordinate a team

Strong organizational and project management skills with attention to detail

Confidence working with international clients and remote teams

Excellent written and verbal communication skills

What Will Set You Apart

Experience building or improving processes, SOPs, or operational systems

Relevant certifications (e.g., PMP, PRINCE2, CAP, or similar)

Exposure to global organizations or distributed teams

Training or experience in leadership, coaching, or team development

• Lead onboarding and training of Executive Assistants to ensure strong, consistent foundations
• Develop practical playbooks, SOPs, and training materials
• Assess readiness and support smooth transition into live client environments
• Continuously improve training based on real delivery insights
• Oversee day-to-day performance and delivery of EAs
• Track output, identify gaps, and implement improvements quickly
• Standardize tools, workflows, and best practices across the team
• Bring structure and clarity to a fast-moving environment
• Support client onboarding to ensure seamless EA integration
• Join client calls where needed to maintain alignment and quality
• Act as a point of escalation for operational or service-related issues
• Work closely with internal teams to ensure strong client satisfaction
• Mentor and guide EAs to maintain high standards of professionalism
• Support performance management and continuous development
• Contribute to hiring and building a strong EA bench

• Strong organizational and project management skills with attention to detail
• Confidence working with international clients and remote teams
• Excellent written and verbal communication skills

• Bachelor’s degree in a relevant field (Business, HR, Communications, Project Management, or similar)
• 5+ years’ experience supporting senior executives, with exposure to high-performance environments
• Proven ability to lead, mentor, or coordinate a team
• Experience building or improving processes, SOPs, or operational systems
• Relevant certifications (e.g., PMP, PRINCE2, CAP, or similar)
• Exposure to global organizations or distributed teams
• Training or experience in leadership, coaching, or team development