Executive Head, Client Coverage job at KCB Bank Kenya
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Executive Head, Client Coverage
2026-07-10T13:21:42+00:00
KCB Bank Kenya
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8992/logo/kCB.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Finance
Management, Accounting & Finance, Business Operations, Sales & Retail
KES
MONTH
2026-07-24T17:00:00+00:00
8

Responsibilities or duties

Strategy Development and Execution

  • Develop and drive the implementation of the Client Coverage strategy, ensuring alignment with the overall Corporate Banking strategy and the Bank’s growth objectives.
  • Provide strategic leadership through a deep understanding of industry sectors, client business models, financial performance, market trends, customer insights, and macroeconomic developments across relevant markets, while ensuring knowledge transfer and capability building within the Sector Heads’ team.
  • Deliver annual business growth targets across key performance metrics, including Revenue, Fees and Commissions, Profit Before Tax (PBT), Assets, Liabilities, and Customer Acquisition.

Client Value Proposition and Client Experience

  • Lead the design, enhancement, and execution of compelling sector-specific client value propositions and differentiated customer journeys.
  • Continuously review and refine client value propositions to ensure relevance, competitiveness, and alignment with changing market dynamics and customer expectations.
  • Foster collaboration across KCB Group to deliver seamless and integrated solutions for corporate clients across local and regional markets.

Client Origination and Business Development

  • Provide oversight for the origination, structuring, and execution of strategic client opportunities across assigned sectors in line with approved client plans and business objectives.
  • Drive cross-selling and wallet share growth by promoting existing and new products and solutions to both current and prospective clients while ensuring efficient turnaround times.

Client Deal Enablement

  • Oversee the syndication and coordination of client opportunities both locally and across regional markets to maximize business opportunities within the KCB Group network.
  • Ensure consistent, timely, and high-quality deal enablement and execution across all sectors, in line with established standards and governance requirements.

Relationship Management

  • Build and maintain strategic relationships with senior client decision-makers, identifying and translating commercial opportunities into sustainable business growth for KCB Group.
  • Manage and strengthen relationships with key stakeholders, including large corporate clients, business leaders, divisional directors, and strategic partners.

Credit and Risk Management

  • Drive the acquisition and retention of high-quality assets while ensuring appropriate pricing disciplines that support profitability objectives.
  • Oversee the timely preparation and submission of high-quality credit proposals in compliance with the Bank’s credit policy and risk framework.
  • Guide the development and review of credit and business papers for submission to Business Origination, ALCO, and other relevant governance forums.

People Leadership and Talent Development

  • Lead by example and reinforce the KCB Group Brand, Values, and People Promise through effective leadership and role modelling.
  • Provide strategic leadership, coaching, and direction to the Client Coverage team to deliver both financial and non-financial performance objectives.
  • Build a high-performing team through effective talent acquisition, succession planning, employee development, and retention strategies.
  • Drive a robust performance management culture through goal setting, continuous feedback, coaching, mentoring, and performance reviews.

Qualifications, Experience and Competencies:

The ideal candidate will possess the following qualifications, experience, and competencies:

  • Bachelor’s degree from a recognized university.
  • A postgraduate qualification in Business Administration, Finance, Banking, Economics, or a related field will be an added advantage.
  • At least 10 years’ relevant experience gained within reputable financial institutions or large, well-established organizations, with substantial exposure to Corporate Banking, Banking Operations and Customer Service.
  • Minimum of 6 years’ experience in a senior leadership role with responsibility for leading a revenue-generating function within Corporate Banking and delivering sustainable growth and profitability.
  • Proven track record of at least 3 years in business development and strategic relationship management, with demonstrated success in client acquisition, portfolio growth, deal origination, and building strong business networks at a senior corporate banking level.
  • Minimum of 5 years’ experience leading and developing high-performing teams, with strong people management, coaching, mentoring, and talent development capabilities.
  • Strong commercial and business acumen with a deep understanding of the banking industry, corporate and institutional banking landscape, sector dynamics, and market trends.
  • Demonstrated ability to develop and execute business strategies, identify growth opportunities, and deliver innovative client-centric solutions that drive revenue and market share growth.
  • Strong credit, risk management, and financial analysis skills, with the ability to assess complex transactions and make sound business decisions.
  • Strong leadership presence with the ability to inspire teams, drive change, foster collaboration, and deliver results in a dynamic and competitive environment.
  • High levels of integrity, professionalism, and sound judgment, with a strong commitment to customer excellence and regulatory compliance.

Experience needed

At least 10 years’ relevant experience gained within reputable financial institutions or large, well-established organizations, with substantial exposure to Corporate Banking, Banking Operations and Customer Service.

Minimum of 6 years’ experience in a senior leadership role with responsibility for leading a revenue-generating function within Corporate Banking and delivering sustainable growth and profitability.

Proven track record of at least 3 years in business development and strategic relationship management, with demonstrated success in client acquisition, portfolio growth, deal origination, and building strong business networks at a senior corporate banking level.

Minimum of 5 years’ experience leading and developing high-performing teams, with strong people management, coaching, mentoring, and talent development capabilities.

* Develop and drive the implementation of the Client Coverage strategy, ensuring alignment with the overall Corporate Banking strategy and the Bank’s growth objectives. * Provide strategic leadership through a deep understanding of industry sectors, client business models, financial performance, market trends, customer insights, and macroeconomic developments across relevant markets, while ensuring knowledge transfer and capability building within the Sector Heads’ team. * Deliver annual business growth targets across key performance metrics, including Revenue, Fees and Commissions, Profit Before Tax (PBT), Assets, Liabilities, and Customer Acquisition. * Lead the design, enhancement, and execution of compelling sector-specific client value propositions and differentiated customer journeys. * Continuously review and refine client value propositions to ensure relevance, competitiveness, and alignment with changing market dynamics and customer expectations. * Foster collaboration across KCB Group to deliver seamless and integrated solutions for corporate clients across local and regional markets. * Provide oversight for the origination, structuring, and execution of strategic client opportunities across assigned sectors in line with approved client plans and business objectives. * Drive cross-selling and wallet share growth by promoting existing and new products and solutions to both current and prospective clients while ensuring efficient turnaround times. * Oversee the syndication and coordination of client opportunities both locally and across regional markets to maximize business opportunities within the KCB Group network. * Ensure consistent, timely, and high-quality deal enablement and execution across all sectors, in line with established standards and governance requirements. * Build and maintain strategic relationships with senior client decision-makers, identifying and translating commercial opportunities into sustainable business growth for KCB Group. * Manage and strengthen relationships with key stakeholders, including large corporate clients, business leaders, divisional directors, and strategic partners. * Drive the acquisition and retention of high-quality assets while ensuring appropriate pricing disciplines that support profitability objectives. * Oversee the timely preparation and submission of high-quality credit proposals in compliance with the Bank’s credit policy and risk framework. * Guide the development and review of credit and business papers for submission to Business Origination, ALCO, and other relevant governance forums. * Lead by example and reinforce the KCB Group Brand, Values, and People Promise through effective leadership and role modelling. * Provide strategic leadership, coaching, and direction to the Client Coverage team to deliver both financial and non-financial performance objectives. * Build a high-performing team through effective talent acquisition, succession planning, employee development, and retention strategies. * Drive a robust performance management culture through goal setting, continuous feedback, coaching, mentoring, and performance reviews.
* Strategic leadership * Client coverage strategy development and implementation * Corporate banking strategy alignment * Industry sector analysis * Client business model understanding * Financial performance analysis * Market trend analysis * Customer insights * Macroeconomic development analysis * Knowledge transfer * Capability building * Business growth target delivery * Revenue generation * Fee and commission management * Profit Before Tax (PBT) management * Asset and liability management * Customer acquisition * Client value proposition design and enhancement * Customer journey optimization * Market dynamics adaptation * Customer expectation alignment * Cross-group collaboration * Integrated solution delivery * Client origination * Client structuring * Client execution * Client plan adherence * Business objective alignment * Cross-selling * Wallet share growth * Product promotion * Solution promotion * Efficient turnaround times * Syndication oversight * Regional market coordination * Deal enablement * Deal execution * Governance requirements adherence * Relationship management * Senior client decision-maker engagement * Commercial opportunity identification * Sustainable business growth * Stakeholder management * Credit management * Risk management * Asset acquisition and retention * Pricing discipline * Profitability objective support * Credit proposal preparation and submission * Credit policy compliance * Risk framework compliance * Credit and business paper development and review * Governance forum submission * People leadership * Talent development * Brand reinforcement * Values reinforcement * People Promise reinforcement * Role modelling * Coaching * Direction provision * Financial performance delivery * Non-financial performance delivery * Talent acquisition * Succession planning * Employee development * Retention strategies * Performance management culture * Goal setting * Continuous feedback * Mentoring * Performance reviews * Commercial acumen * Business acumen * Banking industry understanding * Corporate and institutional banking landscape understanding * Sector dynamics understanding * Market trends understanding * Business strategy development and execution * Growth opportunity identification * Innovative client-centric solution delivery * Revenue growth * Market share growth * Financial analysis skills * Complex transaction assessment * Sound business decision making * Leadership presence * Team inspiration * Change management * Collaboration fostering * Results delivery * Dynamic environment adaptation * Competitive environment adaptation * Integrity * Professionalism * Sound judgment * Customer excellence commitment * Regulatory compliance commitment
* Bachelor’s degree from a recognized university. * A postgraduate qualification in Business Administration, Finance, Banking, Economics, or a related field will be an added advantage. * At least 10 years’ relevant experience gained within reputable financial institutions or large, well-established organizations, with substantial exposure to Corporate Banking, Banking Operations and Customer Service. * Minimum of 6 years’ experience in a senior leadership role with responsibility for leading a revenue-generating function within Corporate Banking and delivering sustainable growth and profitability. * Proven track record of at least 3 years in business development and strategic relationship management, with demonstrated success in client acquisition, portfolio growth, deal origination, and building strong business networks at a senior corporate banking level. * Minimum of 5 years’ experience leading and developing high-performing teams, with strong people management, coaching, mentoring, and talent development capabilities. * Strong commercial and business acumen with a deep understanding of the banking industry, corporate and institutional banking landscape, sector dynamics, and market trends. * Demonstrated ability to develop and execute business strategies, identify growth opportunities, and deliver innovative client-centric solutions that drive revenue and market share growth. * Strong credit, risk management, and financial analysis skills, with the ability to assess complex transactions and make sound business decisions. * Strong leadership presence with the ability to inspire teams, drive change, foster collaboration, and deliver results in a dynamic and competitive environment. * High levels of integrity, professionalism, and sound judgment, with a strong commitment to customer excellence and regulatory compliance.
bachelor degree
72
JOB-6a50f1e639633

Vacancy title:
Executive Head, Client Coverage

[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Business Operations, Sales & Retail]

Jobs at:
KCB Bank Kenya

Deadline of this Job:
Friday, July 24 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Friday, July 10 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Responsibilities or duties

Strategy Development and Execution

  • Develop and drive the implementation of the Client Coverage strategy, ensuring alignment with the overall Corporate Banking strategy and the Bank’s growth objectives.
  • Provide strategic leadership through a deep understanding of industry sectors, client business models, financial performance, market trends, customer insights, and macroeconomic developments across relevant markets, while ensuring knowledge transfer and capability building within the Sector Heads’ team.
  • Deliver annual business growth targets across key performance metrics, including Revenue, Fees and Commissions, Profit Before Tax (PBT), Assets, Liabilities, and Customer Acquisition.

Client Value Proposition and Client Experience

  • Lead the design, enhancement, and execution of compelling sector-specific client value propositions and differentiated customer journeys.
  • Continuously review and refine client value propositions to ensure relevance, competitiveness, and alignment with changing market dynamics and customer expectations.
  • Foster collaboration across KCB Group to deliver seamless and integrated solutions for corporate clients across local and regional markets.

Client Origination and Business Development

  • Provide oversight for the origination, structuring, and execution of strategic client opportunities across assigned sectors in line with approved client plans and business objectives.
  • Drive cross-selling and wallet share growth by promoting existing and new products and solutions to both current and prospective clients while ensuring efficient turnaround times.

Client Deal Enablement

  • Oversee the syndication and coordination of client opportunities both locally and across regional markets to maximize business opportunities within the KCB Group network.
  • Ensure consistent, timely, and high-quality deal enablement and execution across all sectors, in line with established standards and governance requirements.

Relationship Management

  • Build and maintain strategic relationships with senior client decision-makers, identifying and translating commercial opportunities into sustainable business growth for KCB Group.
  • Manage and strengthen relationships with key stakeholders, including large corporate clients, business leaders, divisional directors, and strategic partners.

Credit and Risk Management

  • Drive the acquisition and retention of high-quality assets while ensuring appropriate pricing disciplines that support profitability objectives.
  • Oversee the timely preparation and submission of high-quality credit proposals in compliance with the Bank’s credit policy and risk framework.
  • Guide the development and review of credit and business papers for submission to Business Origination, ALCO, and other relevant governance forums.

People Leadership and Talent Development

  • Lead by example and reinforce the KCB Group Brand, Values, and People Promise through effective leadership and role modelling.
  • Provide strategic leadership, coaching, and direction to the Client Coverage team to deliver both financial and non-financial performance objectives.
  • Build a high-performing team through effective talent acquisition, succession planning, employee development, and retention strategies.
  • Drive a robust performance management culture through goal setting, continuous feedback, coaching, mentoring, and performance reviews.

Qualifications, Experience and Competencies:

The ideal candidate will possess the following qualifications, experience, and competencies:

  • Bachelor’s degree from a recognized university.
  • A postgraduate qualification in Business Administration, Finance, Banking, Economics, or a related field will be an added advantage.
  • At least 10 years’ relevant experience gained within reputable financial institutions or large, well-established organizations, with substantial exposure to Corporate Banking, Banking Operations and Customer Service.
  • Minimum of 6 years’ experience in a senior leadership role with responsibility for leading a revenue-generating function within Corporate Banking and delivering sustainable growth and profitability.
  • Proven track record of at least 3 years in business development and strategic relationship management, with demonstrated success in client acquisition, portfolio growth, deal origination, and building strong business networks at a senior corporate banking level.
  • Minimum of 5 years’ experience leading and developing high-performing teams, with strong people management, coaching, mentoring, and talent development capabilities.
  • Strong commercial and business acumen with a deep understanding of the banking industry, corporate and institutional banking landscape, sector dynamics, and market trends.
  • Demonstrated ability to develop and execute business strategies, identify growth opportunities, and deliver innovative client-centric solutions that drive revenue and market share growth.
  • Strong credit, risk management, and financial analysis skills, with the ability to assess complex transactions and make sound business decisions.
  • Strong leadership presence with the ability to inspire teams, drive change, foster collaboration, and deliver results in a dynamic and competitive environment.
  • High levels of integrity, professionalism, and sound judgment, with a strong commitment to customer excellence and regulatory compliance.

Experience needed

At least 10 years’ relevant experience gained within reputable financial institutions or large, well-established organizations, with substantial exposure to Corporate Banking, Banking Operations and Customer Service.

Minimum of 6 years’ experience in a senior leadership role with responsibility for leading a revenue-generating function within Corporate Banking and delivering sustainable growth and profitability.

Proven track record of at least 3 years in business development and strategic relationship management, with demonstrated success in client acquisition, portfolio growth, deal origination, and building strong business networks at a senior corporate banking level.

Minimum of 5 years’ experience leading and developing high-performing teams, with strong people management, coaching, mentoring, and talent development capabilities.

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

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Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, July 24 2026
Duty Station: Nairobi | Nairobi
Posted: 10-07-2026
No of Jobs: 1
Start Publishing: 10-07-2026
Stop Publishing (Put date of 2030): 10-10-2076
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