FRONT DESK ADMINISTRATOR

2025-10-06T08:38:16+00:00

FULL_TIME

Hospitality, and Tourism

Business Operations

2025-10-10T17:00:00+00:00

 

Kenya

8

Simbithi Country Club is seeking a Front Desk Administrator.
This is a fantastic opportunity for a passionate and service-oriented individual to play a key role in welcoming guests/members, managing communications and assisting with administrative tasks within the Country Club.

Operates the telephone switchboard to answer, screen, or forward calls, providing information and taking messages. Greets residents and/or visitors, determines nature and purpose of visit, assists with any information on the facilities and services, and directs them to a specific department whilst at the same time maintaining security procedures. Maintains a safe and clean reception area. Be knowledgeable on golf, venue, restaurant promotions/offers and providing accurate information to guests. To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible, and briefing department managers when required. Assists Event Manager with client liaison, booking and scheduling, event staff coordination, vendor and supplier co-ordination, member engagement and event debriefing. General administration in support the various departments – ad hoc

2 years’ in hospitality 2 years’ experience in reception Strong MS Office skills (Word & Excel) Competencies: Customer Service Problem-solving and conflict management abilities Strong sense of accountability and customer orientation

Matric Valid driver’s license

JOB-68e37ff8b9a9b