Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

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Faulu MFB - Senior Relationship Officer SME

Job Type

Full Time

Qualification

BA/BSc/HND , MBA/MSc/MA

Experience

5 years

Location

Nairobi

Job Field

Insurance

Working closely with the Business Growth & Development Manage, the Senior Relationship Officer SME will ensure implementation of sales & business growth strategies and at the same time ensure quality of the MSME book. The holder will identify business growth opportunities, acquire clients in area of jurisdiction, provide support first through Faulu Business Account opening, manage daily utilization towards future lending and build a sizeable portfolio in both deposits & MSME ensuring excellent client experience.

KEY TASKS AND RESPONSIBILITIES

KEY MEASURABLE GOALS

• Achievement of quality portfolio to meet targets usage of Digital Banking platforms (Digi Cash, Internet Banking USSD Code)
• Provide ongoing support to Sales Consultants to enhance their productivity and effectiveness
• Recruit, train, and manage agency banking partners while monitoring their performance, providing support and ensuring compliance with banking policies
• Liaison with the branch leadership team, local authority i.e. chiefs, opinion leaders to reinforce loan collections

SKILLS, KNOWLEDGE & COMPETENCIES

• Business management skills
• Credit management skills
• Supervisory skills
• At least 5 years as a Universal Banker in MSME business
• Lending hands on experience of at least 3 years.

Competencies Required

• Good communication
• Interpersonal skills
• Team leader/player

QUALIFICATIONS & EXPERIENCE

Education

• Business related degree from a recognized university

Professional Qualifications

• Accounts Qualification Section 4 of CPAs

Additional Qualifications/Experience (Preferred, Not A Requirement)

• Master’s degree

• Achievement of quality portfolio to meet targets usage of Digital Banking platforms (Digi Cash, Internet Banking USSD Code)
• Provide ongoing support to Sales Consultants to enhance their productivity and effectiveness
• Recruit, train, and manage agency banking partners while monitoring their performance, providing support and ensuring compliance with banking policies
• Liaison with the branch leadership team, local authority i.e. chiefs, opinion leaders to reinforce loan collections

• Business management skills
• Credit management skills
• Supervisory skills
• Good communication
• Interpersonal skills
• Team leader/player

• Business related degree from a recognized university
• Accounts Qualification Section 4 of CPAs
• Master’s degree (Preferred)