Field Collection Officer
2026-02-13T09:54:46+00:00
Mogo Kenya Ltd
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_4743/logo/Mogo%20Kenya%20Ltd.png
https://www.mogo.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Financial Services
Business Operations, Protective Services, Transportation & Logistics, Customer Service
2026-02-27T17:00:00+00:00
8
About us
MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing.
Since entering the Kenyan market in 2019, we have financed over 100,000 vehicles and served over 50,000 satisfied customers. In June 2024, our new motorcycle financing issuances surpassed the 230 million Kenya shilling mark.
Our growth is attributed to a focused market growth strategy, a strong emphasis on data and technology, and robust risk management structures. We process loan requests within 24 hours and offer flexible repayment terms of up to 60 months.
Our mission is to provide convenient and affordable financing solutions to our customers, backed by a lowest price guarantee.
MOGO is one of the few financial companies globally that finances cars of any age, brand, or model. We empower our customers to choose vehicles from trusted dealerships through our user-friendly online car portal.
Mogo Auto Limited recently signed a commitment letter with Development Finance Corporation (DFC), for a $10 million loan to finance electric vehicles in Kenya.
Our goal is to facilitate upward social mobility across Kenyan communities by providing innovative and sustainable financial solutions. We strive to build mutually beneficial partnerships with our customers, helping them find the best deals and guiding them through the purchasing process.
Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
Handle debt recovery and asset repossession in a professional manner.
Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
Compile reports about incidents and give recommendations on how they can be avoided in the future.
Be innovative on better ways of tracking and monitoring the assets.
Preparation of weekly and monthly actual recovery reports and strategies.
What you will need:
Previous experience in debt recovery will be an added advantage.
Customer-oriented attitude.
Must have a driving License including A2.
Self-motivated with willingness to take initiative and solve complex problems
Ability to thrive in a fast-paced and sometimes high-pressure environment
Excellent negotiation and analytical skills
Fluent in English and Swahili.
Men are highly encouraged to apply.
A2 DRIVING LICENSE IS A MUST.
With us you will:
Feel Good
Basic monthly gross salary: Ksh 15,300 and performance-based bonuses as per the departmental structure
A friendly and dynamic work environment
An excellent well-being program:
Health insurance
Pension scheme (after probation period)
Active social life and events
Win
Fast results without the friction of bureaucracy
Great victories due to the transparency of the company and its goals
Bonuses and awards for the great work
Participate in victory celebrations with your co-workers
Grow
Together with an intelligent team
Yourself and the company with the established feedback culture
Your knowledge with training possibilities
- Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
- Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
- Handle debt recovery and asset repossession in a professional manner.
- Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
- Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
- Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
- Compile reports about incidents and give recommendations on how they can be avoided in the future.
- Be innovative on better ways of tracking and monitoring the assets.
- Preparation of weekly and monthly actual recovery reports and strategies.
- Customer-oriented attitude.
- Self-motivated with willingness to take initiative and solve complex problems
- Ability to thrive in a fast-paced and sometimes high-pressure environment
- Excellent negotiation and analytical skills
- Fluent in English and Swahili.
- Previous experience in debt recovery will be an added advantage.
- Must have a driving License including A2.
- A2 DRIVING LICENSE IS A MUST.
JOB-698ef4e68aa24
Vacancy title:
Field Collection Officer
[Type: FULL_TIME, Industry: Financial Services, Category: Business Operations, Protective Services, Transportation & Logistics, Customer Service]
Jobs at:
Mogo Kenya Ltd
Deadline of this Job:
Friday, February 27 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, February 13 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About us
MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing.
Since entering the Kenyan market in 2019, we have financed over 100,000 vehicles and served over 50,000 satisfied customers. In June 2024, our new motorcycle financing issuances surpassed the 230 million Kenya shilling mark.
Our growth is attributed to a focused market growth strategy, a strong emphasis on data and technology, and robust risk management structures. We process loan requests within 24 hours and offer flexible repayment terms of up to 60 months.
Our mission is to provide convenient and affordable financing solutions to our customers, backed by a lowest price guarantee.
MOGO is one of the few financial companies globally that finances cars of any age, brand, or model. We empower our customers to choose vehicles from trusted dealerships through our user-friendly online car portal.
Mogo Auto Limited recently signed a commitment letter with Development Finance Corporation (DFC), for a $10 million loan to finance electric vehicles in Kenya.
Our goal is to facilitate upward social mobility across Kenyan communities by providing innovative and sustainable financial solutions. We strive to build mutually beneficial partnerships with our customers, helping them find the best deals and guiding them through the purchasing process.
Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
Handle debt recovery and asset repossession in a professional manner.
Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
Compile reports about incidents and give recommendations on how they can be avoided in the future.
Be innovative on better ways of tracking and monitoring the assets.
Preparation of weekly and monthly actual recovery reports and strategies.
What you will need:
Previous experience in debt recovery will be an added advantage.
Customer-oriented attitude.
Must have a driving License including A2.
Self-motivated with willingness to take initiative and solve complex problems
Ability to thrive in a fast-paced and sometimes high-pressure environment
Excellent negotiation and analytical skills
Fluent in English and Swahili.
Men are highly encouraged to apply.
A2 DRIVING LICENSE IS A MUST.
With us you will:
Feel Good
Basic monthly gross salary: Ksh 15,300 and performance-based bonuses as per the departmental structure
A friendly and dynamic work environment
An excellent well-being program:
Health insurance
Pension scheme (after probation period)
Active social life and events
Win
Fast results without the friction of bureaucracy
Great victories due to the transparency of the company and its goals
Bonuses and awards for the great work
Participate in victory celebrations with your co-workers
Grow
Together with an intelligent team
Yourself and the company with the established feedback culture
Your knowledge with training possibilities
Work Hours: 8
Experience in Months: 12
Level of Education: high school
Job application procedure
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