JOB TITLE: FIELD PROPERTY OFFICER

NATURE OF JOB: FULL TIME

INDUSTRY: REAL ESTATE/PROPERTY MANAGEMENT

SALARY: KSHS.30,000-35,000

JOB LOCATION: CBD

DUTIES AND RESPONSIBILITIES

Property Inspections & Field Surveys

• Conduct scheduled and unscheduled property inspections (residential and commercial units).
• Assess property condition including structural elements, utilities, safety compliance, cleanliness, and occupancy status.
• Verify tenant occupancy details and confirm adherence to lease terms.
• Identify maintenance issues, damages, or unauthorized alterations.
• Take clear photographic evidence and compile structured inspection reports.
• Conduct property handover and takeover inspections (check-in / check-out).
• Monitor renovation or repair works and provide progress updates.

Data Collection & Reporting

• Collect accurate property data including measurements, occupancy status, rental rates, amenities, and compliance details.
• Maintain updated property records in internal systems.
• Prepare daily, weekly, and monthly field activity reports.
• Track and report market intelligence such as competing property rates and trends.
• Ensure all reports are submitted within required timelines and meet accuracy standards.

Client & Tenant Engagement

• Serve as the first point of contact during field visits.
• Address tenant inquiries and escalate complex issues to the Property Manager.
• Follow up on rent arrears through field visits where necessary.
• Deliver notices, letters, and official communication to tenants when required.
• Maintain professional relationships with landlords, tenants, and prospects.

Sales & Marketing Support

• Support property viewings for prospective tenants or buyers.
• Generate and qualify leads through field interactions and networking.
• Assist with property listings by collecting accurate property information and images.
• Distribute marketing materials in target areas.
• Provide feedback from prospects to improve marketing strategies.
• Support promotional events, open houses, and activations.

Compliance & Risk Management

• Ensure properties comply with local regulations and safety standards.
• Report potential legal, safety, or structural risks immediately.
• Monitor vacant properties to prevent vandalism or unauthorized occupation.
• Assist in documenting evidence for disputes or insurance claims.

Administrative Support

• Maintain organized documentation for each property.
• Coordinate with maintenance teams and contractors for repair works.
• Track service requests and ensure timely resolution.
• Update CRM systems with client and property information.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or Diploma in Business, Real Estate, or a related field
• Minimum of 3 years’ experience in real estate property management or field operations
• Strong communication and reporting skills
• Good knowledge of property management processes
• Ability to work independently and meet deadlines
• Proficiency in MS Office and basic reporting tools

• Conduct scheduled and unscheduled property inspections (residential and commercial units).
• Assess property condition including structural elements, utilities, safety compliance, cleanliness, and occupancy status.
• Verify tenant occupancy details and confirm adherence to lease terms.
• Identify maintenance issues, damages, or unauthorized alterations.
• Take clear photographic evidence and compile structured inspection reports.
• Conduct property handover and takeover inspections (check-in / check-out).
• Monitor renovation or repair works and provide progress updates.
• Collect accurate property data including measurements, occupancy status, rental rates, amenities, and compliance details.
• Maintain updated property records in internal systems.
• Prepare daily, weekly, and monthly field activity reports.
• Track and report market intelligence such as competing property rates and trends.
• Ensure all reports are submitted within required timelines and meet accuracy standards.
• Serve as the first point of contact during field visits.
• Address tenant inquiries and escalate complex issues to the Property Manager.
• Follow up on rent arrears through field visits where necessary.
• Deliver notices, letters, and official communication to tenants when required.
• Maintain professional relationships with landlords, tenants, and prospects.
• Support property viewings for prospective tenants or buyers.
• Generate and qualify leads through field interactions and networking.
• Assist with property listings by collecting accurate property information and images.
• Distribute marketing materials in target areas.
• Provide feedback from prospects to improve marketing strategies.
• Support promotional events, open houses, and activations.
• Ensure properties comply with local regulations and safety standards.
• Report potential legal, safety, or structural risks immediately.
• Monitor vacant properties to prevent vandalism or unauthorized occupation.
• Assist in documenting evidence for disputes or insurance claims.
• Maintain organized documentation for each property.
• Coordinate with maintenance teams and contractors for repair works.
• Track service requests and ensure timely resolution.
• Update CRM systems with client and property information.

• Strong communication and reporting skills
• Good knowledge of property management processes
• Ability to work independently and meet deadlines
• Proficiency in MS Office and basic reporting tools

• Degree or Diploma in Business, Real Estate, or a related field