Department:

FINANCE DEPARTMENT

Reporting To:

CHIEF FINANCE OFFICER

Purpose of the Role

The Finance Manager – Accounts Receivable & Relationship Management oversees the company’s credit and collection functions, ensuring timely recovery of outstanding balances while maintaining strong client relationships. Success is demonstrated by achieving collection targets, improving cash flow, and minimizing credit risk. The role provides leadership to the accounts receivable team, coordinates cross-functionally with sales and operations, and ensures adherence to credit policies. It is critical to the company’s financial stability and sustainable growth.

Key Accountabilities

• Ensure timely collection of receivables and reduction of overdue balances across all client accounts.
• Review and approve credit limits, payment terms, and collection strategies in line with company policies.
• Oversee accurate preparation and submission of receivables, collection, and aging reports.
• Coordinate with Sales, Operations, and other departments to resolve client disputes efficiently.
• Maintain high-level client relationships and act as escalation point for complex collection issues.
• Drive continuous process improvements to optimize cash flow and reduce Days Sales Outstanding (DSO).
• Ensure compliance with accounting standards, internal controls, and regulatory requirements.
• Perform any other duties as assigned by senior management.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field; a Master’s degree is an added advantage.

Minimum of 7–10 years’ experience in accounts receivable, credit control, or financial management, with at least 3 years in a managerial capacity.

Strong knowledge of credit management, collections, financial reporting, and ERP/accounting systems.

Proficiency in Microsoft Office Suite, particularly Excel and reporting tools.

Skills and Competencies Required

• Excellent communication, negotiation, and problem-solving abilities
• Strategic thinking with strong analytical and decision-making skills
• High attention to detail, time management, and organizational skills
• Professionalism, integrity, and ability to handle sensitive financial information

• Ensure timely collection of receivables and reduction of overdue balances across all client accounts.
• Review and approve credit limits, payment terms, and collection strategies in line with company policies.
• Oversee accurate preparation and submission of receivables, collection, and aging reports.
• Coordinate with Sales, Operations, and other departments to resolve client disputes efficiently.
• Maintain high-level client relationships and act as escalation point for complex collection issues.
• Drive continuous process improvements to optimize cash flow and reduce Days Sales Outstanding (DSO).
• Ensure compliance with accounting standards, internal controls, and regulatory requirements.
• Perform any other duties as assigned by senior management.

• Excellent communication, negotiation, and problem-solving abilities
• Strategic thinking with strong analytical and decision-making skills
• High attention to detail, time management, and organizational skills
• Professionalism, integrity, and ability to handle sensitive financial information

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field; a Master’s degree is an added advantage.
• Minimum of 7–10 years’ experience in accounts receivable, credit control, or financial management, with at least 3 years in a managerial capacity.
• Strong knowledge of credit management, collections, financial reporting, and ERP/accounting systems.
• Proficiency in Microsoft Office Suite, particularly Excel and reporting tools.