About Jambojet

Jambojet is a leading regional low-cost airline committed to delivering safe, reliable, and affordable air travel across East Africa while maintaining high standards of operational excellence and customer satisfaction.

Position Overview

We are seeking a highly motivated and leadership-driven Flight Purser to oversee in-flight operations, lead our cabin crew team, and ensure exceptional passenger experience. The ideal candidate will combine strong leadership capabilities with a uncompromising commitment to cabin safety, service delivery, and revenue optimization.

Key Responsibilities

• Cabin Leadership: Lead, mentor, and supervise cabin crew members during flight operations to ensure seamless execution of duty.
• Safety & Operations: Maintain high cabin safety standards, implement emergency procedures when necessary, and serve as the primary liaison between the cabin crew and the flight deck.
• Service Excellence: Oversee superior customer service delivery, maintaining brand standards across all passenger touchpoints.
• Commercial Performance: Drive ancillary revenue growth by promoting and managing onboard retail and food/beverage sales.

Qualifications & Experience

• Certification: Must possess a valid Cabin Crew Certificate/License.
• Experience: Minimum of 2 years’ active experience as a Cabin Crew member in a commercial airline environment.
• Competencies: Proven team management skills, excellent interpersonal communication, crisis management ability, and commercial acumen.

• Lead, mentor, and supervise cabin crew members during flight operations to ensure seamless execution of duty.
• Maintain high cabin safety standards, implement emergency procedures when necessary, and serve as the primary liaison between the cabin crew and the flight deck.
• Oversee superior customer service delivery, maintaining brand standards across all passenger touchpoints.
• Drive ancillary revenue growth by promoting and managing onboard retail and food/beverage sales.

• Team management skills
• Interpersonal communication
• Crisis management ability
• Commercial acumen

• Valid Cabin Crew Certificate/License
• Minimum of 2 years’ active experience as a Cabin Crew member in a commercial airline environment.