Front Office Assistant-Nairobi
2025-06-22T19:47:42+00:00
Emerge Egress Consulting
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8331/logo/images%20(1).png
https://emergeegressconsulting.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Consulting
Admin & Office
2025-06-25T17:00:00+00:00
Kenya
8
Role Objective
A hospitality to add to their team a customer centric individual to perform customer care & reception duties while contributing to ultimate customer satisfaction.
Core Duties and Responsibilities
- Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism.
- Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind.
- Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally.
- Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence.
- Handle scheduling for the conference room, and appointments, and manage staff calendars as required.
- Assist with various administrative tasks.
- Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management.
- Ensure prompt attention to visitors and directing them to the appropriate personnel or department.
- Maintain a clean, positive, and welcoming office environment.
- Manage office inventory such as stationery, equipment, and furniture, including timely requisition.
- Assist in managing daily transport bookings in consultation with office drivers.
- Any other duties assigned from time to time.
Job Specifications and Qualifications
- Diploma in Business Administration, Communication, Front Office or related area.
- At least 3 years relevant work experience.
- Proficiency in MS Office Suite
Key Competencies
- Good communication skills (written and verbal).
- Problem-solving
- Strong Phone Etiquette skills
- Strong customer service and communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and organizational skills
- Have a professional appearance and demeanor
- Strong interpersonal skills and customer service orientation
Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism. Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind. Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally. Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence. Handle scheduling for the conference room, and appointments, and manage staff calendars as required. Assist with various administrative tasks. Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management. Ensure prompt attention to visitors and directing them to the appropriate personnel or department. Maintain a clean, positive, and welcoming office environment. Manage office inventory such as stationery, equipment, and furniture, including timely requisition. Assist in managing daily transport bookings in consultation with office drivers. Any other duties assigned from time to time.
Good communication skills (written and verbal). Problem-solving Strong Phone Etiquette skills Strong customer service and communication skills Ability to multitask and prioritize tasks in a fast-paced environment Attention to detail and organizational skills Have a professional appearance and demeanor Strong interpersonal skills and customer service orientation
Diploma in Business Administration, Communication, Front Office or related area. At least 3 years relevant work experience. Proficiency in MS Office Suite
JOB-68585dde2f2fd
Vacancy title:
Front Office Assistant-Nairobi
[Type: FULL_TIME, Industry: Consulting, Category: Admin & Office]
Jobs at:
Emerge Egress Consulting
Deadline of this Job:
Wednesday, June 25 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Sunday, June 22 2025, Base Salary: Not Disclosed
Similar Jobs in Kenya
Learn more about Emerge Egress Consulting
Emerge Egress Consulting jobs in Kenya
JOB DETAILS:
Role Objective
A hospitality to add to their team a customer centric individual to perform customer care & reception duties while contributing to ultimate customer satisfaction.
Core Duties and Responsibilities
- Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism.
- Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind.
- Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally.
- Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence.
- Handle scheduling for the conference room, and appointments, and manage staff calendars as required.
- Assist with various administrative tasks.
- Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management.
- Ensure prompt attention to visitors and directing them to the appropriate personnel or department.
- Maintain a clean, positive, and welcoming office environment.
- Manage office inventory such as stationery, equipment, and furniture, including timely requisition.
- Assist in managing daily transport bookings in consultation with office drivers.
- Any other duties assigned from time to time.
Job Specifications and Qualifications
- Diploma in Business Administration, Communication, Front Office or related area.
- At least 3 years relevant work experience.
- Proficiency in MS Office Suite
Key Competencies
- Good communication skills (written and verbal).
- Problem-solving
- Strong Phone Etiquette skills
- Strong customer service and communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and organizational skills
- Have a professional appearance and demeanor
- Strong interpersonal skills and customer service orientation
Work Hours: 8
Experience in Months: 36
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
All Jobs | QUICK ALERT SUBSCRIPTION
.png){kind=logo}
