Background

Maseno University is a university based in Maseno, near Kisumu, Kenya, founded in 1991. It is one of seven public universities in Kenya.

Responsibilities

Duties and Responsibilities

• Planning and managing catering, accommodation and other Hotel Services;
• Development and implementation of Hotel Policies;
• Working closely with the Food and Beverage Department to ensure seamless coordination, monitor food quality and promptly address any issues to maintain high service standards;
• Preparing budgets and financial planning for the Hotel;
• Seek opportunities to maximize revenue for the Hotel;
• Ensure efficient and effective Hotel operational systems, processes and policies;
• Analyse data, anticipate challenges, and proactively implement strategies for operational efficiency and guest satisfaction;
• Ensure food safety and hygiene protocols are implemented and maintained in the food service areas;
• Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper careand control of property, equipment and materials;
• Manage the Hotel’s Human Resource;
• Implement strategies to maximize profitability while maintaining high-quality standards;
• Support Management reporting, information flow and business processes and organization planning;
• Actively collaborate with the Sales and Marketing Department to identify revenue growth opportunities;
• Responsible for the preparation, presentation and subsequent achievement of the Hotel's Annual Operating Budget, Marketing & Sales Plan and Capital Budget;
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements;
• Support and promote marketing functions; and
• Performs any other duties assigned from time to time.

Qualifications and Requirements

Requirements for Appointment:

• A Bachelor’s Degree in Hospitality Management or its equivalent from a recognized and accredited university with at least Twelve (12) years relevant cumulative work experience, Five (5) of which must have served at the Senior Management level at a reputable Hotel rated as Three (3) Stars and above;
• A Master’s degree in Hospitality Management or related area from a recognized Institution will give an added advantage;
• A solid understanding of financial management principles;
• Strong knowledge of Bar and entertainment industry;
• Must possess strong communication skills;
• Demonstrate outstanding leadership;
• Strategic thinking and problem solving abilities;
• Ability to work under minimal supervision and withstand work pressure;
• Should have skills in performance management and proficiency in computer applications;
• Ability and willingness to work flexible hours including weekends, holidays and late nights; and
• Conversant with the latest trends in the Hotel and Hospitality Management.

Other Details

Maseno University is an equal opportunity employer and therefore applicants of all gender, marginalized groups and persons living with disability are encouraged to apply. The latter should attach their NCPWD certificate.

• Planning and managing catering, accommodation and other Hotel Services;
• Development and implementation of Hotel Policies;
• Working closely with the Food and Beverage Department to ensure seamless coordination, monitor food quality and promptly address any issues to maintain high service standards;
• Preparing budgets and financial planning for the Hotel;
• Seek opportunities to maximize revenue for the Hotel;
• Ensure efficient and effective Hotel operational systems, processes and policies;
• Analyse data, anticipate challenges, and proactively implement strategies for operational efficiency and guest satisfaction;
• Ensure food safety and hygiene protocols are implemented and maintained in the food service areas;
• Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper careand control of property, equipment and materials;
• Manage the Hotel’s Human Resource;
• Implement strategies to maximize profitability while maintaining high-quality standards;
• Support Management reporting, information flow and business processes and organization planning;
• Actively collaborate with the Sales and Marketing Department to identify revenue growth opportunities;
• Responsible for the preparation, presentation and subsequent achievement of the Hotel's Annual Operating Budget, Marketing & Sales Plan and Capital Budget;
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements;
• Support and promote marketing functions; and
• Performs any other duties assigned from time to time.

• Strong communication skills
• Outstanding leadership
• Strategic thinking and problem solving abilities
• Ability to work under minimal supervision and withstand work pressure
• Skills in performance management
• Proficiency in computer applications
• Ability and willingness to work flexible hours including weekends, holidays and late nights
• Conversant with the latest trends in the Hotel and Hospitality Management

• A Bachelor’s Degree in Hospitality Management or its equivalent from a recognized and accredited university
• A Master’s degree in Hospitality Management or related area from a recognized Institution will give an added advantage
• A solid understanding of financial management principles
• Strong knowledge of Bar and entertainment industry