Background

The world is rapidly changing and the job market is no exception, with the future of work becoming increasingly dependent on digital skills. Unfortunately, young people are struggling to keep up and are three times more likely to be unemployed compared to other age groups, leading to long-lasting impacts on their careers and financial stability. To address...

Key Responsibilities

Strategic Leadership

• Define and execute Group Human Capital Strategy
• Serve as a trusted advisor to the CEO and Board
• Align workforce strategy with business growth and global expansion

Workforce Scale & Transformation

• Build scalable systems to support 10,000+ workforce growth
• Lead digital workforce hubs (Konza, Webuye, national rollout

AI-Driven Workforce Systems

• Implement AI-powered HR and workforce platforms
• Integrate with Quantum Synapse AI intelligence systems

Talent Development

• Establish elite training academies
• Drive certification pathways aligned to: Cybersecurity, AI, Cloud and Data
• Design and implement a standardized global GBS operating model
• Optimize resource allocation and operational efficiency

Operational Excellence

• Ensure workforce productivity, efficiency, and scalability
• Optimize workforce cost structures for global competitiveness

Culture & Leadership

• Build a mission-driven, high-performance organization
• Develop future leaders within INUA AI ecosystem

Qualifications

• 15+ years experience in: Human Capital Strategy, Workforce Transformation and BPO / GBS / Tech environments
• Experience scaling teams 100 → 5,000+
• Strong understanding of: AI-driven workforce systems and Global outsourcing models
• Executive presence (Board-level engagement)

• Define and execute Group Human Capital Strategy
• Serve as a trusted advisor to the CEO and Board
• Align workforce strategy with business growth and global expansion
• Build scalable systems to support 10,000+ workforce growth
• Lead digital workforce hubs (Konza, Webuye, national rollout
• Implement AI-powered HR and workforce platforms
• Integrate with Quantum Synapse AI intelligence systems
• Establish elite training academies
• Drive certification pathways aligned to: Cybersecurity, AI, Cloud and Data
• Design and implement a standardized global GBS operating model
• Optimize resource allocation and operational efficiency
• Ensure workforce productivity, efficiency, and scalability
• Optimize workforce cost structures for global competitiveness
• Build a mission-driven, high-performance organization
• Develop future leaders within INUA AI ecosystem

• Human Capital Strategy
• Workforce Transformation
• BPO / GBS / Tech environments
• AI-driven workforce systems
• Global outsourcing models
• Executive presence (Board-level engagement)

• 15+ years experience in: Human Capital Strategy, Workforce Transformation and BPO / GBS / Tech environments
• Experience scaling teams 100 → 5,000+
• Strong understanding of: AI-driven workforce systems and Global outsourcing models
• Executive presence (Board-level engagement)