- Dashboard
- Job Detail
Vacancy title:
Guest Relations Officer, Receptionist
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service, Admin & Office]
Jobs at:
Norden Suites, Nyali
Deadline of this Job:
Sunday, March 15 2026
Duty Station:
Mombasa, Nyali | Mombasa
Summary
Date Posted: Monday, March 16 2026, Base Salary: Not Disclosed
Similar Jobs in Kenya
Learn more about Norden Suites, Nyali
Norden Suites, Nyali jobs in Kenya
JOB DETAILS:
Guest Relations Officer (1 Position)
Ensure exceptional guest experience
Manage guest feedback and online reviews
Coordinate front office and housekeeping operations
Handle VIP guests and service recovery
Support revenue growth through upselling
Receptionist (2 Positions)
Manage guest check-in and check-out
Handle OTA bookings and guest inquiries
Process payments and maintain accurate records
Provide professional front desk support
Prepare daily operational reports
Requirements;
Diploma in Hospitality or related field
3+ years proven experience in a front office or guest service role
Excellent communication and customer service skills
Professional appearance and strong work ethic
Experience with OTAs and property management systems
Ability to work flexible shifts
Work Hours: 8
Experience in Months: 36
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Apply Now
Deadline: March 15th, 2026
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.