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Vacancy title:
Guest Relations Officer
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality, Customer Service]
Jobs at:
CSCS International Manning (KE)
Deadline of this Job:
Wednesday, March 11 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, March 3 2026, Base Salary: Not Disclosed
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Learn more about CSCS International Manning (KE)
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JOB DETAILS:
Summary
Handles VIP guests, resolves complex complaints, and enhances the overall guest experience.
Key Responsibilities:
Greeting VIPs upon arrival; handling escalated complaints; coordinating special requests (anniversaries, allergies); analyzing guest feedback; liaising with other departments.
Requirements:
Experience in luxury hospitality; problem-solving skills; fluency in multiple languages is a major asset.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Application Link: Click Here to Apply Now
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