The International Rescue Committee (IRC) is a global humanitarian aid, relief, and development organization.

Responsibilities or duties

Onboarding & Offboarding:

• Lead the full onboarding process including pre-arrival communication, orientation scheduling documentation collection, and system setup and integration
• Proactively engaged with the candidate after the offer is signed.
• Tracking onboarding tasks which includes new hire communications, data collection and management, compliance acknowledgements, and orientations.
• (Workday/Cornerstone/Teams) ensuring a positive and well-structured experience.
• Provide onboarding kits, facilitate introductions to teams, and ensure all new staff are technically and administratively set up.
• Lead structured exit processes, including terminal dues processing and final clearance in line with Kenya labor law.
• Emailing new hires with details about the company, including parking information and work schedules
• Ensuring new hires have the necessary technical assistance to set up their hardware and software.
• Gathering and filing all paperwork related to new hires, including contracts and bio data
• Support recruitment processes in coordination with Recruiting Associates and hiring managers.
• Track and maintain all onboarding and pre-employment documentation, forms, and HRIS updates.
• Coordinate the lifecycle of employees from recruitment, onboarding, performance review, contract management, to exit.

Administration Benefits

• Gathering and filing all paperwork related to employee benefits including medical insurance, group life, GPA, pension, and wellness programs.
• Ensure staff are enrolled/terminated from benefits programs in a timely manner and that coverage aligns with organizational policies and contract terms.
• Liaising closely with insurance providers to handle claims, renewals, policy updates, and onboarding sessions.
• Track utilization and cost data to support benefits budgeting and renewal negotiations.
• Orient new hires on benefit packages and support staff with related queries and claims procedures.
• Handle all benefits renewal process with the insurance providers as per the contract durations agreed upon.
• Ensure alignment and compliance requirements are met in relation to employee benefits.

Leave Management

• Oversee end-to-end leave management, including tracking, reconciliation, reporting, and system updates.
• Provide clear guidance to staff on all types of leave—annual, sick, parental, compassionate while ensuring compliance with policies and labor laws.
• Audit leave balances in Workday and coordinate corrections or manual adjustments as needed.
• Work closely with payroll to align leave balances with salary calculations and final dues.
• Support workforce planning through detailed leave utilization reports and dashboards.
• Resolve discrepancies and support staff understanding of leave entitlements.

Other Responsibilities

• Conducting exit interviews with departing employees to learn about their reasons for leaving the company and ensure the HR Lead is made aware.
• Ensuring data accuracy and system updates for all IHUB staff are correctly coordinated and updated on HRIS system.
• Coordinate the management and maintenance of staff contracts, personnel files, and other employee information
• Manage and coordinate all human resource records and maintain a filing and retrieval system for keeping past and current records.
• Prepare reports and presentations on HR-related metrics like the aggregate number of hires by the department, DEI report etc.
• HRIS (Workday) Administration and Data Management

Experience needed

• Three plus years of HR experience required
• Experience in a customer service environment with demonstrable experience in active listening and problem-solving skills
• Experience in HR concepts and Employment laws and regulations a plus

Qualifications or requirements (e.g., education, skills)

• Ability to work in a limited direction with sound sense of accountability and aim for results
• Provides outstanding customer service by consistently going above and beyond in building trust and respect among customers.
• Have a bachelor’s degree in any of the following disciplines: Human Resource Management or equivalent qualifications from a recognized institution
• Membership of the Institute of Human Resource Management in good standing.
• Strong interpersonal skills - able to work effectively with other employees and external parties
• An effective communicator
• Skilled in Microsoft Office applications (Excel a must)
• Confidentiality and sensitive information handling skills.
• Must be very organized and detail oriented with the ability to shift priorities as needed
• Workday, Cornerstone experience a plus

• Lead the full onboarding process including pre-arrival communication, orientation scheduling documentation collection, and system setup and integration
• Proactively engaged with the candidate after the offer is signed.
• Tracking onboarding tasks which includes new hire communications, data collection and management, compliance acknowledgements, and orientations.
• (Workday/Cornerstone/Teams) ensuring a positive and well-structured experience.
• Provide onboarding kits, facilitate introductions to teams, and ensure all new staff are technically and administratively set up.
• Lead structured exit processes, including terminal dues processing and final clearance in line with Kenya labor law.
• Emailing new hires with details about the company, including parking information and work schedules
• Ensuring new hires have the necessary technical assistance to set up their hardware and software.
• Gathering and filing all paperwork related to new hires, including contracts and bio data
• Support recruitment processes in coordination with Recruiting Associates and hiring managers.
• Track and maintain all onboarding and pre-employment documentation, forms, and HRIS updates.
• Coordinate the lifecycle of employees from recruitment, onboarding, performance review, contract management, to exit.
• Gathering and filing all paperwork related to employee benefits including medical insurance, group life, GPA, pension, and wellness programs.
• Ensure staff are enrolled/terminated from benefits programs in a timely manner and that coverage aligns with organizational policies and contract terms.
• Liaising closely with insurance providers to handle claims, renewals, policy updates, and onboarding sessions.
• Track utilization and cost data to support benefits budgeting and renewal negotiations.
• Orient new hires on benefit packages and support staff with related queries and claims procedures.
• Handle all benefits renewal process with the insurance providers as per the contract durations agreed upon.
• Ensure alignment and compliance requirements are met in relation to employee benefits.
• Oversee end-to-end leave management, including tracking, reconciliation, reporting, and system updates.
• Provide clear guidance to staff on all types of leave—annual, sick, parental, compassionate while ensuring compliance with policies and labor laws.
• Audit leave balances in Workday and coordinate corrections or manual adjustments as needed.
• Work closely with payroll to align leave balances with salary calculations and final dues.
• Support workforce planning through detailed leave utilization reports and dashboards.
• Resolve discrepancies and support staff understanding of leave entitlements.
• Conducting exit interviews with departing employees to learn about their reasons for leaving the company and ensure the HR Lead is made aware.
• Ensuring data accuracy and system updates for all IHUB staff are correctly coordinated and updated on HRIS system.
• Coordinate the management and maintenance of staff contracts, personnel files, and other employee information
• Manage and coordinate all human resource records and maintain a filing and retrieval system for keeping past and current records.
• Prepare reports and presentations on HR-related metrics like the aggregate number of hires by the department, DEI report etc.
• HRIS (Workday) Administration and Data Management

• Active listening
• Problem-solving skills
• Interpersonal skills
• Effective communication
• Microsoft Office applications (Excel a must)
• Confidentiality and sensitive information handling
• Organization
• Detail-oriented
• Ability to shift priorities

• Bachelor’s degree in Human Resource Management or equivalent qualifications from a recognized institution
• Membership of the Institute of Human Resource Management in good standing.