Job Purpose

To act as the organizational architect for Total Rewards and the engine for HR operational excellence. This role ensures that the company’s investment in people is optimized through competitive benefit design, data-driven payroll management, and a high-efficiency shared services model, to enhance employee engagement, retention, and organizational performance.

Job Responsibility and Accountability

Compensation & Total Rewards Strategy

• Policy Ownership: Develop, implement, and continuously review internal Rewards policies and frameworks to ensure consistency, transparency, and alignment with organizational goals.
• Benchmarking & Evaluation: Lead job evaluation processes, salary benchmarking, and remuneration surveys to ensure equitable and competitive pay structures.
• Staff Perks & EVP: Drive the strategy for staff purchase programs and perks to enhance the Employee Value Proposition (EVP).

Benefits & Insurance Management

• Insurance Oversight: Manage the end-to-end lifecycle of Medical, Group Life, and Risk Insurance, including annual negotiations, renewal terms, and loss ratio analysis.
• Retirement & Savings: Oversee the administration of staff pension funds and savings schemes, ensuring optimal performance and employee awareness.
• Vendor Management: Manage strategic relationships and performance contracts for service providers and outsourced services.

Payroll & Statutory Compliance

• Payroll Accuracy: Provide oversight of monthly payroll processing, ensuring 100% accuracy, timely disbursement, and compliance with audit standards.
• Audit & Remittances: Conduct quarterly payroll audits and ensure all 3rd-party deductions and statutory remittances (PAYE, NSSF, SHIF, Housing Levy) are filed without error or delay.
• Regulatory Alignment: Serve as the primary point of contact for external audits and ensure full adherence to national and international labor and tax laws.

Shared Services & Digital Governance

• Process Optimization: Transition HR operations toward a Shared Services Model, prioritizing Employee Self-Service (ESS) and automation to enhance efficiency.
• HRIS Custodian: Act as the custodian of the HRIS/ERP, ensuring high data integrity, security, and effective utilization of digital tools.
• Predictive Analytics: Utilize HR data to generate reports on labor costs, productivity trends, and turnover to advise leadership on fiscal decisions.
• Data Privacy: Lead internal audits to ensure 100% compliance with Data Protection Acts and internal privacy protocols.

Employee Relations & Engagement

• Staff Welfare: Coordinate staff engagement initiatives, welfare programs, and communication regarding benefits to support retention.

Knowledge, skills and Experience

• Education: Bachelor’s Degree in HR Management or a Business-related field.
• Professional Certification: Full CHRP qualification and valid IHRM practicing license.
• Experience: 5+ years in HR, with at least 3 years specializing in Compensation & Benefits or Payroll Management.
• Technical Skills: Advanced proficiency in HRIS/ERP systems, Expert-level Excel skills for data analytics.
• Competencies: High numerical aptitude, strategic foresight, meticulous attention to detail, and a deep understanding of the financial impact of HR decisions.

• Develop, implement, and continuously review internal Rewards policies and frameworks to ensure consistency, transparency, and alignment with organizational goals.
• Lead job evaluation processes, salary benchmarking, and remuneration surveys to ensure equitable and competitive pay structures.
• Drive the strategy for staff purchase programs and perks to enhance the Employee Value Proposition (EVP).
• Manage the end-to-end lifecycle of Medical, Group Life, and Risk Insurance, including annual negotiations, renewal terms, and loss ratio analysis.
• Oversee the administration of staff pension funds and savings schemes, ensuring optimal performance and employee awareness.
• Manage strategic relationships and performance contracts for service providers and outsourced services.
• Provide oversight of monthly payroll processing, ensuring 100% accuracy, timely disbursement, and compliance with audit standards.
• Conduct quarterly payroll audits and ensure all 3rd-party deductions and statutory remittances (PAYE, NSSF, SHIF, Housing Levy) are filed without error or delay.
• Serve as the primary point of contact for external audits and ensure full adherence to national and international labor and tax laws.
• Transition HR operations toward a Shared Services Model, prioritizing Employee Self-Service (ESS) and automation to enhance efficiency.
• Act as the custodian of the HRIS/ERP, ensuring high data integrity, security, and effective utilization of digital tools.
• Utilize HR data to generate reports on labor costs, productivity trends, and turnover to advise leadership on fiscal decisions.
• Lead internal audits to ensure 100% compliance with Data Protection Acts and internal privacy protocols.
• Coordinate staff engagement initiatives, welfare programs, and communication regarding benefits to support retention.

• Advanced proficiency in HRIS/ERP systems
• Expert-level Excel skills for data analytics
• High numerical aptitude
• Strategic foresight
• Meticulous attention to detail
• Deep understanding of the financial impact of HR decisions

• Bachelor’s Degree in HR Management or a Business-related field.
• Full CHRP qualification and valid IHRM practicing license.