About the client:

Our client is a fast-growing organization operating in a dynamic and performance-driven environment. They are seeking an experienced and proactive HR Generalist to support and manage end-to-end human resource operations across the employee lifecycle. This role is ideal for a people-focused professional who can balance operational HR delivery with strategic people initiatives, while ensuring full compliance with Kenyan labour laws and best HR practices.

Key Responsibilities:

• Manage the full recruitment lifecycle including job posting, sourcing, screening, interviewing, selection, and onboarding.
• Partner with department heads to identify staffing needs and develop accurate job descriptions.
• Serve as the primary point of contact for employee queries, concerns, and grievances.
• Facilitate employee relations matters including conflict resolution, disciplinary processes, and exit management.
• Coordinate and administer the organization’s performance management framework and support managers through reviews and PIPs.
• Identify training needs and coordinate learning and development programs aligned with business goals.
• Maintain accurate and up-to-date employee records in compliance with Kenyan labour laws and internal policies.
• Ensure compliance with statutory requirements including NSSF, SHA, PAYE, and Employment Act provisions.
• Support payroll preparation by ensuring accurate employee data, changes, and benefits information.
• Manage leave administration, attendance records, and benefits communication.
• Prepare monthly, quarterly, and annual HR reports, dashboards, and analytics for management.
• Analyze HR metrics and trends to provide insights and recommendations for continuous improvement.
• Support HR budgeting, planning, and ad-hoc reporting as required.

Qualifications and Skills:

• Bachelor’s degree in Human Resource Management or a related field.
• Minimum 3–4 years of progressive HR Generalist experience.
• Professional HR certification (CHRP or equivalent) is highly desirable.
• Must be a registered member of IHRM.
• Strong knowledge of Kenyan Labour Laws, Employment Act, and HR best practices.
• Proven experience in full-cycle recruitment and employee relations.
• Proficiency in HRIS systems and Microsoft Office applications.
• Strong communication, interpersonal, and stakeholder management skills.
• High level of confidentiality, integrity, and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive, self-driven, and solutions-oriented mindset.

Gap Recruitment Services Limited is a professional recruitment firm that does not charge candidates for placement and does not discriminate.

Your journey towards a rewarding career starts here!

• Manage the full recruitment lifecycle including job posting, sourcing, screening, interviewing, selection, and onboarding.
• Partner with department heads to identify staffing needs and develop accurate job descriptions.
• Serve as the primary point of contact for employee queries, concerns, and grievances.
• Facilitate employee relations matters including conflict resolution, disciplinary processes, and exit management.
• Coordinate and administer the organization’s performance management framework and support managers through reviews and PIPs.
• Identify training needs and coordinate learning and development programs aligned with business goals.
• Maintain accurate and up-to-date employee records in compliance with Kenyan labour laws and internal policies.
• Ensure compliance with statutory requirements including NSSF, SHA, PAYE, and Employment Act provisions.
• Support payroll preparation by ensuring accurate employee data, changes, and benefits information.
• Manage leave administration, attendance records, and benefits communication.
• Prepare monthly, quarterly, and annual HR reports, dashboards, and analytics for management.
• Analyze HR metrics and trends to provide insights and recommendations for continuous improvement.
• Support HR budgeting, planning, and ad-hoc reporting as required.

• Strong knowledge of Kenyan Labour Laws, Employment Act, and HR best practices.
• Proven experience in full-cycle recruitment and employee relations.
• Proficiency in HRIS systems and Microsoft Office applications.
• Strong communication, interpersonal, and stakeholder management skills.
• High level of confidentiality, integrity, and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive, self-driven, and solutions-oriented mindset.

• Bachelor’s degree in Human Resource Management or a related field.
• Professional HR certification (CHRP or equivalent) is highly desirable.
• Must be a registered member of IHRM.